Service Administrator General Manager

Joel Eric Heegel

**** ********* *****

Flower Mound TX 75028

Career Objective

To obtain a position with a company I can see myself with for the long haul. A solid company that will be around a long time and stay strong. I want to work for a company I can be proud to work for and bring my many years of diverse experience to share with a team, but also be self-motivated and work under my own direction and achieve my successes responsibly for a growing community.

Experience

My Computer Career

Instructor Mentor June 2020-Jan 2022

Mentoring the success of students through an accredited IT online training program.

Support the online instructor with classroom and other activities.

Encourage and tutor students while getting IT certifications

Attend continuing education programs.

Maintain compliance with ACCET.

CT Management Inc.

General Manager April 2012- Present

Manage a Live Music venue and restaurant with 20-25 employees.

All management duties including hiring, firing, corrective action, scheduling, inventory, purchasing, maintenance, vendor meetings, employee meetings, training, shift direction etc.

Education

MyComputerCareer Raleigh, NC

ITSA Information Technology Service Administrator 2019

Dunlap University Phoenix, AZ

CUSECO- Certified United States Export Compliance Officer 2010

Augustana University Sioux Falls, SD

General Studies 1988

Colorado Technical Institute Sioux Falls, SD

Accounting and Business Management 1994-1996

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