JOSEPH BROOKS
PHONE:
EMAIL:
*********@*****.***
Hobbies
Working Out
Designing Jewelry
Golf
SKILLS
• Communication skills
• Customer serives
• Attention to detail
• Collaboration
• Adaptability
• Team Work
• Cultural awareness skills
• Positive attitude
• Attention to detail
• Multitasking skills
EDUCATION
Northern Arizona University
1/2019-12/2021
Received a bachelor's degree in Hotel & Restaurant Management
Pima Community College
1/18/2016-12/21/2018
Transferred to NAU
WORK EXPERIENCE
Marriott University - Restaurant Supervisor
09/28/2022 –Present
Running PM operations for restaurant and CO-MOD on duty for hotel. Having the skills necessary to communicate with others, solve problems, demonstrate patience and understanding, ensure customer satisfaction, and resolve customer complaints.
Doubletree Downtown - Food and Beverage Supervisor
04/2022 – 08/2022
Running day to day operation of 5 F&B outlets and a 170 guest rooms.
Setting up for the banquet rooms for events. Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
JB Gems & Minerals - Owner
01/2002-Present
Buy and sell rough stones, gems, cabochons, jewelry, and geos as a vendor at Kino Parkway during the annual Tucson Gem & Mineral Shows.
Fry’s Food & Drug – Liquor Manager
06/2017-02/2021
Unloaded trucks, did displays, inventory, stock product, assist customers, order inventory, markdowns, cashier, and security.