Technician Support Remote
Resume:
RAMIRO
PEREZ
*******@*****.***
JACKSON HEIGHTS, NY 11372
Collaborative Audiovisual Technician aiming to fulfill an opportunity where background in troubleshooting is aptly utilized. Skilled in offering quality-driven service for client systems. Offering a strong background in communicating with clients to foster loyalty and satisfaction. PROFESSIONAL SUMMARY
AVI/SPL - Morgan Stanley - Multimedia Specialist
New York, NY • 04/2020 - Current
Videosonic Systems / Avtek - AV Technician Specialists New York, NY • 06/1997 - Current
NYU School Of Law - Media Services Lead AV Technician New York, NY • 01/2010 - 03/2020
McCann Systems, IAC - On Site AV Technician Support Edison, New York, NJ, NY • 03/2008 - 12/2010
WORK HISTORY
Maintained continuous knowledge of current and newly developed industry technology, making proactive suggestions to improve
•
• Diagnosed and troubleshot problems on site and remotely Monitored and repaired audio, video, control systems and video conferencing equipment.
•
Installations and corporate on site AV support at Goldman Sachs, Citigroup, Credit Suisse, WellsFargo, MSG, ESPN Javits Center, Hotels, NYU, Columbia University, Museums and commercial retailers.
•
Complete install and maintenance of classroom and flex courtrooms, live event spaces recording and broadcasting studios
•
• Managed and trained co workers, faculty, staff and student workers Supervised union contractors and vendors when performing work on campus
•
• Re Imagine and installed software for lecture capture PC roll outs Communicated with management and peers on status of task for work flow efficiency
•
Interfaced with Law School Community faculty to explain operation and instill confidence in installed systems
•
Service and maintenance of large scale video walls and boardroom meetings
•
• Video conferencing on site and remote support
Meet and greet of clients and evaluated end user AV needs and expectations
•
SKILLS
• Complex Problem-Solving
• Multimedia Presentations
Skilled in Maintenance and
Organization
•
• Equipment Installation
• Maintenance Repairs
• Cisco Proficiency
• OSHA Standards and Codes
• Crestron Proficiency
• Basic Carpentry
• Audio, Video Recordings
• Training Procedures
Engineering Plans, wiring
diagrams
•
Educational, Corporate, Museums
History
•
Crestron University/ NYU
NJ, NY • 2020
CTS, DM, Toolbox, Fusion,
Audinate Dante, A+,Avia DSP,
Polycom,Tandberg, Mediasite,
Panopto, OHSA, First Aid CPR/AED
Continuing education in AV industry
Queensborough Community
College
1992
AS: Computer And Information
Sciences
EDUCATION
Contact this candidate