Operations Manager

CHANTEL WOOD

PROFESSIONAL SUMMARY

** ***** ********** ** **********, Human Resources, and Business

Development.

Increased a small company revenue .5 million to 2.4 million in 2 years. Effectively implemented 10+ company wide operational programs to increase efficiency.

Guided and developed 25+ team members into leadership positions. Supported stakeholders in opening and operating a successful business from conception.

EXPERIENCE

Operations Manager, Good Intentions Counseling Services, Seattle Wa — 2019 to Present

Formulated and implemented strategies for improving performance, efficiency, and company expansion. Over saw HR practices, company trainings, and organizational processes. Provided leadership and guidance to team members while working side by side company stake holders to ensure company vision, mission, and goals are achieved.

Marketing Manager and Buyer, Golden Gem, Spokane Wa — 2015 to 2019 Developed, planned, and managed a successful retail program, while providing leadership, training, and guidance to team members. Worked side by side with stake holders to ensure company vision, and goals are achieved in the competitive retail landscape.

Store Manager and District Trainer, Children’s Place, Spokane Wa — 2005 to 2015

Oversaw the daily operations, team development, and branding of home location. Supported Washington district retail locations on team development practice and execution of branding to ensure Washington district upheld company vision and standards. Provided mentorship and guidance to new and established managers.

EDUCATION

Eastern Washington University — BA in Business, 2008 SHRM Course - 2022

SKILLS

Leadership, conflict management, organization, people management, problem solving, communication, planning, implementation, critical thinking, deadline-oriented, adaptability, delegation, forecasting. 1-509-***-****

**********@*****.***

www.linkedin.com/in/

chantelwood

10905 E 27th Ave

Spokane Valley WA

99206

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