Sales Associate Customer

*****************@*******.*** 253-***-**** Chandler, AZ 85249

PROFESSIONAL SUMMARY

Owned and operated a successful Real Estate Appraising business for the past 17 years. Excellent communication skills with up-to-date information. Time management skills to submit reports when expected. Motivated to exceed business expectations while delivering highly accurate results. Proven history of streamlining processes for maximized productivity.

Consistently exceeded annual growth goal of 15%. 27% growth from 2020-2021. Seasoned Customer Associate with 30 plus years of experience dedicated to providing highest quality customer service. WORK HISTORY

Sole Proprietorship. Chandler, AZ

Waypoint Appraisal LLC 07/2005 - Current

Sterling Appraisal Group. Federal Way, WA

Certified Residential Real Estate Appraiser 02/2002 - 09/2008 Appraising single family and multi family residences. Nordstrom. Seattle, WA

Sales Associate, Manager 01/1980 - 05/1998

SKILLS

EDUCATION

Appraisal Institute

Seattle, WA

Maintained customer satisfaction with forward-thinking strategies Continuing Education focused on addressing customer needs and resolving concerns.

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● Maintained high work volume and tight deadlines.

● Produced reports with detailed valuations.

Stayed updated on market trends for local area and similar property types.

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Maintained current understanding of lender requirements and documentation guidelines.

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Completed inspections of properties and property improvements to determine market values. Managed over 50 client / customer calls per day.

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Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.

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Provided positive first impressions to welcome existing, new and potential customers within Restaurant, Ladies Shoes, Children's, and Women's Active Departments

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Helped customers locate products and checked store system for merchandise at other sites.

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Answered customer questions regarding sizing, accessories and proper care for merchandise.

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● Numerous Customer Service Awards

● Customer Experience

● Client Relations Skills

● Meeting Sales Goals

● Financial Records

Report Preparation and

Analysis

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● Status Updates

● Scheduling Appointments

● Time Management

Vicki DeVaux

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