Education

Concordia University, Portland, OR Martin University, Indianapolis, IN

Educational Leadership Early Childhood Education

Master of Education, 2016 Bachelor of Arts, 2013

Work Experience

Research Triangle International

8/2019-11/2021

Durham, North Carolina

Field Interviewer/Contact Tracer

• Comply with confidentiality, federal HIPAA regulations, and adhere to data security requirements

• Record outcomes of preschool children ages 3 and 4, and resolve inconsistencies in responses, review data, and submit completed interviews and findings via company laptop

• Maintain regular (i.e. daily) communication with the Company via email, phone, training, and meetings, and provide outstanding communication and customer service

Kelly Educational Services

9/2013-2/2020

Indianapolis, IN

Substitute Teacher/Media Assistant

• Ability to work with lesson plans established by primary teacher, classroom management, intervention, problem solving, small group instruction

• Communication with parents, student engagement, discipline and mentoring

• Organizing material, checking books in and out, assisting with ordering books, performed duties at the circulation desk, instructed in the use of media, maintained records, answered phones, sorted and shelved books, periodicals, DVD’s, videotapes

Martin University

6/2010-12/2012

Indianapolis, IN

Teacher’s Assistant /Records Coordinator Assistant

• Assisted teachers with classroom activities, grading, field trips and other duties

• Maintained files for current/past students on courses, paper files, class attendance files

• Tracked information, customer service, problem solving, provided and assisted with accurate information over the phone and with walk-ins, clerical work, typing, maintaining confidentiality

Interpreting Agencies of Indianapolis

8/2002 – 06/2012

Indianapolis, IN

Freelance Sign Language Interpreter

• Performed daily interpreting assignments for various schools, hospitals, clinics and state/government agencies

• Participated in various events with a team of interpreters

• Coordinated and supervised up to 10 interpreters across the country for various conventions, workshops and worship services

Indianapolis Public Schools

8/2006-4/2009

Indianapolis, IN

Teacher’s Assistant

• Observed and documented children’s behavior, provided verbal updates to parents, home visits, mentored and reconciled behavioral issues with special needs children

• Assisted teachers with classroom activities, assisted secretary in front office

• Worked in small group settings with special needs children in inclusion classroom

Residential Service Inc

4/2006-7/2006

Indianapolis, IN

Caregiver

• Assisted residents with daily living activities, meals and personal grooming as needed

• Assisted patients with feeding, walking and other social support

• Monitored and documented medication consumption

Volunteer Experience

American Red Cross

09/2001- Present

Tennessee/Indiana/Michigan

Volunteer

• Team-oriented, availability and flexibility, bilingual, comfortable with ambiguity

• Empathetic, compassionate, disaster response and supervisor experience

• Identifies service gaps and locates needed resources for individuals including housing, work placement and other support

Salvation Army

11/2019-Present

Indianapolis, IN

Volunteer

• Participated in Angel tree drive collecting clothes and toys for underprivileged children during Christmas time, driver

• Completed food boxes along with the national guard to distribute to families during the COVID-19 crisis

• Urban League of Greater Indianapolis: food distribution, customer service

• Tennessee Black Deaf Advocates: volunteered to assist Black Deaf clients

• Christ Church Apostolic, Community Outreach: assisting in production

• Forgotten Man Ministries, Jail/Prison Ministry: completed chaplain courses

• Meeting of Church Interpreters (MCI): volunteered time to develop skills with other interpreters

• Hoosiers Helping Hoosiers: fed Indiana underprivileged during Thanksgiving season

Honors

Humanitarian Award, 2013

President’s List Certificates, 2010-2012

Outstanding Academic Achievement Award, 2010-2012

Outstanding Student and Perfect Attendance Certificate, 2012

Additional Skills

Cashiering Hosting Library Clerk

Cooking Coordinating General Secretary

Serving Customer Service Alpha/Data Entry

Case Management Call Center Medical File Clerk

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