Package Handler Customer Service
Resume:
Samantha Santiago
Charlotte, North Carolina 28217
**************@*****.***
SUMMARY OF QUALIFICATIONS:
● Proving record of providing customer service excellence with a strong work ethic
● Excellent at multitasking with daily high traffic operations
● Types 40 wpm ; proficiency in Microsoft Word, Excel, and PowerPoint
● Performs accurate cash/credit drops and receipts
● Dependable professional, who is always on time
EXPERIENCE:
Fedex Concord, NC
Package Handler 11/2021-Present
● Sorts packages and stacks them on pallets
● Adheres to all warehouse safety guidelines
● Makes sure all packages are properly packed and loaded
● Prepares packages for delivery using scanners, handheld printers, and packing materials Americare Brooklyn, NY
Home Health aide 9/2019-12/2020
● Performed home management functions such as light housekeeping, laundry, bed making, etc
● Assisted with personal hygiene and grooming
● Reminded patients to take medication if needed
● Traveled with patients via public transportation or insurance cab to appointments
Dallas BBQ’s New York, NY
Waitress/Server 7/2017-4/2019
● Look for ways to consolidate service and increase table turns
● Presented menu, answer questions and make suggestions regarding food and beverages
● Provided the perfect service experience for every guest
● Adhered to timing standards for products and services
● Earned a reputation as an expert in handling difficult and hard to please guests Cherry HIl Photos New York, NY
Assistant Manager/Photographer 4/2012-12/2018
● Completed daily paperwork
● Responsible for opening and closing Easter and Christmas photo sets
● Assisted in hiring staff and creating work schedules
● Operated the cash register and made bank deposits EDUCATION:
The HOPE Program Brooklyn, NY
Career Enhancement 05/2020- Present
● Courses in customer service skills and principles, conflict resolution, problem-solving, written and interpersonal communications, public speaking, time management, teamwork principles, and project-based learning
● Computer literacy: Google Applications including Gmail, Google Drive, Google Docs, And Google Sheets
● OSHA 10-hour General Industry and NYC Food Handlers License Certifications:
All American Bartending School 02/2015
40Hrs Course Study in Bartending
Americare Home Health Aide Certificate 08/2018
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