Case Aide Clerk

IRMA

ZERMENO

520-***-**** · ************@***.*** · 2950 s. Mary ave #2,

yuma az 85365

SUMMARY

Demonstrated the ability to complete tasks accurately despite interruptions and competing demands.

Self-motivated and dependable while achieving high performance with minimal supervision.

SKILLS

EXPERIENCE

Case Aide

State of Arizona Tucson, AZ Aug 2005-Jan 2016

• Educated residents and families about available services and resources.

• Entered client data in a centralized database and maintained up-to-date case records for all clients.

• Collaborated with team members to identify and accomplish agency objectives.

• Ensured that services, including counseling, case management, education and job training, were provided to a diverse client base.

• Conducted needs assessments for families with young children.

• Ensured that services including counseling, case management, education and job training were provided to a diverse client base.

• Conducted needs' assessments and referred clients to financial, medical, social and community assistance and services.

• Referred clients to partner agencies for additional services.

• Referred families to food banks, financial assistance programs, employment and training support and health and immigration services. Traffic clerk

Journal Broadcasting TV/Radio Tucson, AZ Jun 1985-Aug 2005 Prepared logs for TV/Radio,

• Monitored multiple databases to keep track of all company inventory.

• Voice over on air commercials.

• Planned and executed daily .

EDUCATION AND TRAINING

Bachelor of Science: Social work

ASU Tempe, AZ

• Training and development

• Computer proficient

• Results-oriented

• Excellent communication

• Quick learner

• Microsoft Office

• File/records maintenance

• Bilingual in Spanish

• Major in Social Work.

• 2.5 GPA

ARMY

• Army National Guard

Military Police Unit

SFC 5

Weapon training

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