TARSHA L. JOHNSON

*** ******* ***

SPRINGFIELD, OHIO 45505

PHONE: 757-***-****

To be a valuable component in a growing company and to secure a position where I can utilize all my skill sets to the fullest potential in the company.

Work Experience

Mail Processing Clerk

United States Post Office

June 2021 to Present

Sorting and preparing mail for distribution, and hand-sorting letters.

Preparing mail to load into carrier trucks.

Loading postal trucks and making sure to pack parcels in delivery route order.

Loading and operating machinery for mail processing, sorting and canceling.

Sorting and organizing mail to be delivered.

Unloading mail trucks after they complete their routes.

Repairing machines.

Bundle, label and route mail depending on their destinations, and according to established deadlines and procedures.

CDL Class A Truck Driver

Evo Transportation – Columbus, OH

August 2020 = June 2021

CDL A Driver on a USPS Postal Account

Drive vehicles with a Gross Vehicle Weight (GVW) over 26,000 lbs.

Pick-up and safely transport mail to the post office.

Ensure contents are properly secured in a truck to prevent damage/injury

Stay on a predetermined route and ensure timely transport and delivery

Confirm that the contents of each shipment load match the manifest document

Perform inspections of your vehicle prior to and following each trip

Maintain detailed driving and delivery logs

Obey all applicable traffic laws and drive in according to the weather/road conditions

Comply with ICC and DOT regulations

CDL Class A Truck Driver

Swift Transportation - Columbus, OH

July 2019 to August 2020

CDL A Driver on a Dedicated Target Account

Drive vehicles with a Gross Vehicle Weight (GVW) over 26,000 lbs.

Pick-up and safely transport mail to the post office.

Ensure contents are properly secured in a truck to prevent damage/injury

Stay on a predetermined route and ensure timely transport and delivery

Confirm that the contents of each shipment load match the manifest document

Perform inspections of your vehicle prior to and following each trip

Maintain detailed driving and delivery logs

Obey all applicable traffic laws and drive in according to the weather/road conditions

Comply with ICC and DOT regulations

BENEFIT COVERAGE REVIEW REP / REVIEWS AND APPEALS REP / PRIOR AUTHORIZATION REP / SENIOR PCA LEVEL 1 / SENIOR PCA LEVEL 2 /OFFLINE

Express Scripts Inc.

Dublin, OH

March 2007 to August 2018

Essential Functions

Handle inbound telephone and written inquiries from pharmacists and doctors regarding Reviews and Appeals, Prior Authorization by screening and reviewing requests based on benefit plan design, client specifics and clinical criteria.

Provide information to clients, participants, pharmacists and doctors regarding participants pharmacy benefit, drug coverage and provide accurate procedures for medication exceptions.

Served as technical expert to call center team to assist with efficient resolution of member and client related issues.

Act as a liaison between pharmacists, pharmacy, account management, customer service, and the patient to research and resolve problems that arise.

Handle complaint inquires in a courteous, professional, timely and comprehensive manner in accordance with internal standards and Medicare guidelines

Ensure all assigned workflow processes are followed meeting CMS and departmental requirements

Follow Standard Operations and Medicare Compliance Procedures to ensure all items are processed meeting turnaround time commitments

Monitor workflow & assists with reassignments. Provide support & backup for supervisors.

Education

Certified Phlebotomy Technician

Phlebotomy Training Specialist

April 28th, 2021

Associate degree in Computer Electronic Technology

Electronics Computer Programming Institute - Richmond, VA

Commercial Driver's Licenses - Class A

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