Service Representative Customer

LATIA SHULER

**************@*****.*** **** Northside drive Atlanta Georgia 30318

PROFESSIONAL SUMMARY

Motivated Customer Service Representative with years of experlence In fast-paced, team-based

environment. Driven and proven successful at achleving established targets and team goals,

WORK HISTORY

Feb 2018 - April 2018 Grant Associates Inc., / Customer Service Internship

Harlem. NY * Managed the reception area, including responding io tetephons

calls. in-person requests, Internal and external communications

and areeting visitors.

e Managed conference room calendar upon tequest from

employees and senior management. :

+ Proactively gathered all materials necessary for mee!

advance,

Sep 2015 - Dec 2015 Customer Service Representative / Intermediate Marketing —

lohnstown, PA ¢ Maintained a high-volume workload within a fasi-pa

environment. Assisted an average of 550 clients in any @

external clients.

Jul 2008 - Apr 207) Lead Crew Member / McDonalds

Philadelphia. PA « Mentored other store employees in customer se

To help improve overall satisfaction.

« Ran the register effectively and handled cash,

personal check transactions.

+ Assigned work to team members based

personal strengths and job ower

and products.

Jan 2002 - Dec 2002 Certified Nursing Assistant / St. Ignatius

Philadelphia, PA ¢ Performed clerical duties, such as

answering phones and filing,

* Obtained Information about clie

complal d allerg

» Facilitated Tal

managerr

EDUCATION —

PENTA

Contact this candidate