Customer Service Overnight Manager

Elsa Nevarez

Motivated manager, encourage staff while having fun and staying on task

Santa Rosa, CA 95403

*********@*****.***

+1-707-***-****

· Build team moral daily

· Saved $25,000 in 1 year preventing shrink

· 10+years managerial

Work Experience

Overnight manager/coach

Walmart - Rohnert Park, CA

February 2022 to Present

• Manage store

• Coach all employees 20+

• Inventory control

• Push freight

• Customer service

Store Manager

Dollar Tree - Santa Rosa, CA

January 2018 to January 2022

· Managed all aspects of running store

· Motivated entire team

· Met or exceeded financial goals By saving $25,000 preventing shrink

· Hired and trained 20+ employees

Manager of Operations

Union hotel - Santa Rosa, CA

June 2015 to November 2019

· Overseen entire operation

· Daily cash audits/deposits

· Exceeded customers expectations

· Kept cost down

· Schedule/time attendance

· Pos/microsoft efficient

Inventory Manager/Buyer

G.S. market - Fulton, CA

June 2011 to June 2015

· Inventory control.

· Customer service

· Receiving

· Loading/unloading truck

· Daily deposit

· Cashiering

Remodel Associate

Skills

• MS/word proficient

• Payroll

• Restaurant/retail Management

• POS

• Food handling certified (7 years)

• Planograms

• Profit & Loss

• Store Management Experience

• Merchandising

• Assistant Manager Experience

• Food Safety

• Inventory Control

• Management

• Supervising Experience

• Retail Sales

• Cash Handling

• Restaurant Management

Certifications and Licenses

Food Safety Certification

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