Front Desk Housekeeping Attendant

MK

MELISSA KELLEY

*************@*****.*** 903-***-**** Hallsville, United States 75650

Seeking to fill a full time position, with

an established company, that offers opportunity for advancement. Records Management

Account Balancing

Computer Skills

Online Bookings Management

Invoicing and Billing

Timesheet and Payroll

Wingate Inns Hotel Longview, TX

Front Desk Associate

01/2020 - 10/2022

Managed guest check-in and check-out procedures, reservations and payments.

Received incoming calls and coordinated with staff to fulfill customer requests.

Trained newly hired employees on front desk procedures and business operations.

Responded to inquiries and room requests made online, by phone and via email.

Maintained important files, running reports and delivering updates on occupancy and revenue.

Facilitated successful front desk operations for high-volume hotel. Wingo's A/C Longview, TX

Receptionist

03/2012 - 11/2019

Maintained daily calendars, set appointments with clients and planned daily office events.

Updated and recorded customer or client information to maintain accounts.

Handled payment processing and provided customers with receipts and proper bills and change.

Completed basic bookkeeping and document filing.

Drafted professional business documents, spreadsheets and correspondence.

Howe Construction Co. Hallsville, Texas

Administrative Assistant

04/2007 - 08/2012

Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.

Tracked and submitted employee timesheets to prepare for payroll processing.

Answered phone calls and emails to provide information, resulting in effective business correspondence.

Provided secretarial and office management support while building cooperative working relationships.

Maintained accurate department and customer records. Summary

Skills

Experience

H.I.S.D. Hallsville, Texas

Housekeeping Attendant

01/2004 - 02/2006

Inspected each room for cleanliness, utilizing checklist to meet company standards.

Washed and polished glass windows and doors to keep entryways clear and professional.

Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.

Replenished guest supplies and amenities.

Kilgore College Kilgore, TX

Associate of Applied Science in Accounting

05/2016

Education and Training

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