MICHELLE L. MATTHEWS

Bonaire, GA

Cell: 240-***-**** Work: 478-***-**** ext. 152

Personal E-Mail: aduecy@r.postjobfree.com Professional E-Mail: aduecy@r.postjobfree.com

PROFESSIONAL PROFILE

Hard-working professional with strong detail-oriented and technical skills. Looking for an opportunity as a data entry operator where I can use my computer and organizational skills.

SKILLS

·Accuracy and attention to detail

·Time Management and Organization

·Excellent written and verbal communication

·Microsoft Office (Word, Excel, Outlook, Powerpoint)

PROFESSIONAL EXPERIENCE

Army & Air Force Exchange Service (AAFES) (Robins Main Exchange, Warner Robins, GA) -

Warehouse Worker Foreman - August 2021- Present

Efficiently supervises eight personnel, unloads/accounts for merchandise off trucks and stocks items to sales floor. Coordinates with other Supervisors and Managers to organize stockroom to better suit the store’s needs. Investigates and follows up with shipping discrepancies. Participates in yearly store inventory specializing on the recount team. Other job-related duties to include receiving AAFES merchandise from FedEx and UPS and other vendors. Maintains cleanliness and organization of stockroom and records management.

·Makes weekly schedules for stockers by utilizing Microsoft Office and signs off on weekly time sheets for subordinate employees.

·Received “Thanks for Making it Better Award” in December 2021. Received “5 Years of Service Award” in June 2022.

Army & Air Force Exchange Service (AAFES) (Robins Main Exchange, Warner Robins, GA) -

Warehouse Worker/Firearms Receiver - October 2020 – August 2021

Receives an average of $2.4 Million and 12 thousand cases of merchandise items from incoming shipments annually. Certified to receive and maintain custody of $816,000 firearms and accessories in timely and detailed manner. Accepts transferred items from multiple AAFES stores. Maintained cleanliness of warehouse. Other non-job-related duties to include stocking merchandise.

·Annotates and investigates discrepancies with incoming merchandise to ensure proper inventory quantities are delivered.

·Made cardboard bales and coordinated deliveries with Corporate FedEx and UPS locations.

·Certified to operate forklifts and pallet jacks.

Army & Air Force Exchange Service (Robins Main Exchange, Warner Robins, GA) -

Stocker - September 2020 - October 2020

Unloaded merchandise off trucks and stocked soft lines merchandise.

·Assisted stocking other departments merchandise when primary duties were completed.

Army & Air Force Exchange Service (Davis Monthan Main Exchange, Tucson, AZ) -

Warehouse Worker (Damage and Defective Cage Clerk) - January 2018 –August 2020

Managed damaged or defective merchandise program concerning products returned by customers and determined what could be resold and fixed at a reduced rate. Repaired or fixed damaged products and coordinated return authorization requests with manufacturing companies to obligate money back for the company’s bottom line. Worked with vendors on return authorizations for credits toward the store’s budget. Maintained a clean, detail-oriented work-center environment at all times. Assisted in receiving area and Ship from Store duties, as needed.

Certified items for store associate use and determined items expenditures for the store.

·Managed records for monthly write offs, maintained an AAFES pro card to purchase or pay for complex repairs on merchandise.

·Learned how to repair and replace parts on common broken items.

·Certified forklift operator.

·Received an AAFES award for “Thanks for Making It Better Award” (15 December 2019), “On the Spot Service Recognition Award (26 November 2017).

·Received a Thank You For Serving Award from AAFES (Aug 7, 2020).

Army & Air Force Exchange Service (Davis Monthan Main Exchange, Tucson, AZ) -

Stocker - October 2017- January 2018

Stocked food, candy, and alcohol merchandise. Assisted other departments as needed.

·Ensured perishable products rotation according to expiration dates.

·Managed expired merchandise overhaul and destruction.

EDUCATION

St. Clair County Community College, Port Huron, MI

Associate’s Degree in Applied Arts and Sciences - 12/2006

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