Hello, I’m
Ian Hartsough
Dayton, OH 45410
************@*****.***
Skills
Microsoft Windows - 7 years
Experience
MAY 2021 - PRESENT
Verizon, Dayton Ohio - Solutions Specialist
● Troubleshoot, diagnose, and resolve IT related problems.
● Analyze customer needs and demonstrate value-added solutions. Inspire and excite
customers about how solutions can impact their lives.
● Display immense knowledge of products by educating customers about new and upcoming
devices, demonstrating the features and functions of new products and ensuring a smooth
transition into a new device.
● Regularly attend training to improve knowledge of store operations, company updates,
industry trends, and device information.
MARCH 2020 - MAY 2021
Local 82, Dayton Ohio - Apprentice Electrician
● Install, repair, and maintain various electrical wiring systems and equipment.
● Use measuring equipment and hand tools to perform conduit work.
● Follow safety codes and building regulations.
● Diagnose problems using electrical equipment.
● Knowledge of NEC electrical codes, and reading blueprints.
FEBRUARY 2017 - MARCH 2020
Allied Universal, Dayton Ohio - Security Officer
● Prevent losses and damages by reporting irregularities and inform violators of policy and
procedures.
● Secures premises and personnel by patrolling property, monitoring surveillance equipment,
and access points.
● Investigate security breaches, and other alarming behavior.
● Completes reports by recording observations, information, occurrences, and surveillance
activities.
2
JUNE 2016 - JUNE 2019
Ohio Army National Guard. McConnelsville Ohio - Air Defense Battle Management
System Operator (14G)
● Use specialized skills to sustain air space superiority and protect against aerial and missile
attacks by providing critical situational awareness, threat detection, and early warnings
from airspace.
● Evaluate intelligence data, maintain and troubleshoot systems, establish connectivity to air
defense networks.
Education
JANUARY 2017 - JANUARY 20XX
Wright State University, Dayton Ohio
Criminal Justice
AUGUST 2012 - MAY 2016
Stivers School for the Arts, Dayton Ohio - High School Diploma
General Education