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Front Desk Data Entry

Location:
Atlanta, GA, 30303
Posted:
January 02, 2023

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Resume:

Patrick Ansere

**** ******* ****, ********, ** **093.

Phone: 770-***-****

E-mail: adueaj@r.postjobfree.com

SUMMARY

Three years of professional experience using Electronic Medical Record (EMR), and actively participating in Go lives with different application modules (Cadence, Ambulatory, ASAP, ClinDoc, Orders & Beaker) & Cerner Applications (Power Chart, Radnet, Cerner Ambulatory, CPOE, MModel dictation & Power note,-Sorian & McKesson . I have what it takes to support End Users during go lives, Verbal Communication, identify and resolve problems, Comfortable in a fast-paced, high stress situation requiring attention to detail and follow through. Over the years, I have been a dynamic team leader with the ability to motivate high performance standards and excellence.

Skill Set Review

Proficiency in analytical and reporting skills and excellent team Player/building skills with the ability to motivate other people and manage conflict.

Organized and highly detail-oriented.

Able to manage professional and business information confidentially.

Hyperspace, Cerner Millennium, Personalization Lab & M -model

Customer service (current and prospective End Users).

Basic computer skills (Microsoft Word, Excel, PowerPoint, Access).

Following safety guidelines (HIPPA, BPA)

Strong in Epic EMRs, (Ambulatory, Cadence, Inpatient-Orders/ ClinDoc, Radiant, Beaker, ASAP/ED & HIM) & excellent writing and communication skills

Ability to work well under pressure and to tight deadlines

Ability to delegate responsibility and tasks to ensure delivery to agreed objectives.

Enthusiastic and positive approach to work; A team player with self-motivation and drive

EDUCATION

Gwinnett Technical College (01/09/2017 – Present)

Associates of Applied Science (Computer Programming)

CNA Certification- Cobb CNA School (2014)

First AID certification (2014)

Georgia Piedmont Technical College (08/2016 – 11/2016)

GED (Diploma)

PROFESSIONAL EXPERIENCE

Porter Memorial Hospital

Valparaiso, IN

CADENCE GO LIVE-Out Patient Dr offices

Wave 2

May 2018-

Cadence support-

Enter all appointments that did not electronically convert (PRELUDE) as well as responsible for Epic manual appointment and registration conversion

Responsible for Epic manual conversion of key insurance and guarantor level data and verification. As well as entry of key data sets, and validation of the entered data

Responsible for Patient demographics/guarantor data entry and verification

Assisted in appointment conversation, supported PA’s in understanding the schedule and assisted end users in creating their preference list

Assisted front office in using meaningful use requirement in their workflow

Daily tasks require the entry and validation of the appropriate patient demographics, reviewing source information to determine format and viability of entry into the Epic application as well as assisting end-users in Creating a MSPQ and RTE for verification purposes.

Supported front office at elbow to elbow in scheduling patients -Check in and Check outs, EOD, rooming, etc.

Essentia Health-St Joseph’s Hospital

Pequot Lake, MN

October 2017-April 2018

Wave 1 and Wave 2

Ambulatory Go live

ATE Consultant

Participated in the Pre-Go live and Go Live Phases at Essentia Health MN-Supported RN, MA, CNAs and Physician on their daily workflow of documentation and providing at the elbow support.

Assisted RN with Documentation such as the Vitals, Chief Complaints, Home Meds and ensuring that an End User always Marks as Reviewed each Section of the chart to meet meaningful use.

Assisted and supported Physicians on the Note writer (HPI, ROS, Physical Exam) which made note completion easy and workflow very straight forward to understand.

Assisted Physicians to place Smart Set, supported them with their Wrap Up Tabs which included Level of Service, follow up tabs and other key functionalities that are present in the Wrap up section.

Supporting with favorites for Medications, Labs & Smart set – accessing the Chart review for relevant information as it pertains to Pt .

Assisted with Macro- building a HPI/PE generic Macro for providers

Assisted Physician during Wrap Up, LOS as well as properly documenting a closed encounter, assigning Follow ups to patients and completing the Level of Service Codes (LOS) for billing.

St Mary’s Healthcare Center

Pierre, SD

August 2017- October 2017

Cerner Go live support Wave 2 & 3

Participated in a successful go live at the St Marys HCS- by supporting the Cerner activation team

Clinical documentation including; departing, med reconciliation’s, follow up and discharge instructions.

Assist with work flow and updates during go live, scheduling and registration from front desk

Navigating Cerner Activities, MAR, iView, interventions, histories, notes, and references. information.

Assisting Nurses with Initiating Orders that have been placed in the Planned state by Physicians

Assisting Nurses with placing, modifying and discontinuing orders as well as with accurate manner of administering medication by scanning the patient wrist band and scanning the medication.

Navigating Cerner Workflow and teaching nurses, physicians Order entries and order modifications.

Children’s Health Care of Atlanta

Atlanta, GA

Jun 2017-July 2017

ClinDoc & CPOE- Inpatient Go Live Support coordinator

Participated in the go live and Post Go Live Phases while supporting Nurses in the Med/Surg Department.

Supported Rn’s with their MAR, and Flow sheets, also ensured that end users complete their Task under the Patient Worklist.

Supported Physicians and assisted Physicians to Place Order, transfer, Discharge and Admit a Patient as well as supporting End-users to document vitals by using the Navigator as well as the flowsheets.

Assisted RN’s and MA on where to documents their Intake and output as well as LDAs and all other required documentations.

Documenting Admissions on pre-admitted Patients and also doing a Discharge documentation when Pt Discharged orders has been acknowledge & assisting with the Plan, Education and BPA tasks reminders.

Ensured a calm and reassuring atmosphere for both the Nurses and Physicians using Epic for their day to day activities.

Willapa Harbor Hospital

South Bend, WA

Apr 2017- May 2017

Cerner Go live specialist (Inpatient-PowerChat)

Participated in a successful Cerner go live at the Willapa Harbor Hospital by supporting the Cerner activation team

Clinical documentation including; departing, med reconciliation’s, follow up and discharge instructions.

Assist with work flow and updates during go live, scheduling and registration from front desk

Navigating Cerner Activities, MAR, iView, interventions, histories, notes, and references. information.

Assisting Nurses with Initiating Orders that have been placed in the Planned state by Physicians

Assisting Nurses with placing, modifying and discontinuing orders as well as with accurate manner of administering medication by scanning the patient wrist band and scanning the medication.

Navigating Cerner Workflow and teaching nurses, physicians Order entries and order modifications.

Presence Health

Chicago, IL

Jan 2017- Mar 2017

Cadence Go Live – Epic at Elbow Assistance

Wave 1 and Wave 2

Proficiently trained Front desk staffs on how to navigate through hyperspace.

Participated in a successful Epic Go live implementation, assisted Front desk receptionist, Managers as well as other end users using registration /Cadence application.

Provided training to front desk Staff on how to merge two guarantors accounts, Collecting PCP information and Registration of a new Pt and basic appointment workflow.

Supported and educated front desk staff on how to close their cash drawer, End of Day, no show Patient, cancelled appointments and how to schedule future appointments.

Assisted end users to make an appointment and register a new patient, enlightened front desk staff on how to delete a coverage record, Pulling Information into a Chart, Adding a Guarantors account, Assigning referrals & Documenting on the MSPQ for Pt 65 and Older.

Westerly Hospital

Westerly, RI

Oct 2016 -Nov 2016

ASAP/Radiant Go live Consultant – WAVE 5

Provided elbow support to end users, super users and Providers and assisted in navigating ED MAP Documented end user's complaint in Chief (Ticketing Application) during the Go-live.

Supported MD’s in signing into their location, assigning themselves to their treatment team & documenting on their ED Manager and track board, Using ED narrator to document Progress of a Patient.

Educated and assisted the end users on how to put in Order and make an appointment, document on the Sedation

Assisting floor super users on issue resolution such as adding more activities to their Providers or End Users Navigators.

Escalate Tickets issues to the command center using issue ticket and followed up on unresolved tickets.

Assisted Physicians in using the legend and how to use patient both patient and non-patient transport.

Working with the Techs to Begin Exam- Documents the LDA- Place Orders and Close out an MRI & Ending Exams.

Providing adequate support end users to create/schedule a case on the Status Board and use script to record /documentation.

Windmoor Healthcare Network

Clearwater, FL

Jul 2016-Sep 2016

Beaker Go Live Consultant

Training and assisting Lab Technicians, phlebotomist to navigate the Epic Hyperspace using the Receiving, scan, locating and sending packing list to another lab.

Assisted in the Implementation, go-live and end user support of Beaker (Anatomic and Clinical) application.

Supported the Beaker registration desk staff, phlebotomist, clinicians, and physicians on Epic 2015 Hyperspace.

Maintains standard documentation tools for tracking issues, build and testing as well as training Laboratory technicians, Phlebotomist on how to receive orders, collection and packing list

Providing daily support, troubleshooting and problem resolution to Lab Techs and Phlebotomist.

Communicated with the command Center on Issue pertaining to Build, Credential and other Beaker technical issues that were not resolved on the floor and followed up on Tickets that were unresolved.

Hope Healthcare Network

Brockton, MA

Apr 2016 – June 2016

Ambulatory- Power chat

Cerner Go live Support Consultant

The project involved the successful Cerner live implementation at The Hope Health Center, Brockton, MA- by providing At the elbow support to Family Medicine, Obgyn and Cardio Clinic.

Support Cerner CPOE, Power note and Power Chart

Navigating scheduling, depart icon, ambulatory organizer tabs and navigating the communicate, message, clinical notes, tabs.

Assist with work flow and updates during go live, scheduling and registration from front desk

Navigating Cerner Activities, MAR, IView, interventions, histories, notes, and references information

Setting preferences, autotext, precerts, phone notes, ambulatory viewpoints and flowsheets

Navigating Cerner Workflow and teaching nurses, physicians Order entries and order modifications

Clinical documentation including; departing, med reconciliation’s, follow up and discharge instructions.

Fairview Park Hospital

Dublin, GA

Jan 2016-April 2016

Cerner – ICU, MedSurg Inpatient – Consultant

Wave 1 & 2

Support Cerner CPOE, Power note and Power Chart/first Net, surgNet, Med-surge and EMAR & assist in Pre-Op, OR and PACU.

Assisting Nurses with Initiating Orders that have been placed in the Planned state by Physicians

Assisting Nurses with placing, modify orders as well as support Cerner CPOE, Power note and Power Chart

Navigating Cerner Workflow and teaching nurses, physicians Order entries and order modifications

Clinical documentation including; departing, med reconciliation’s, follow up and discharge instructions.

Assist with work flow and updates during go live

Work closely with command center on resolving issues that may arise

Clinical documentation including; departing, med reconciliation’s, follow up and discharge instructions.

Assist with work flow and updates during go live on Power Chart, Power Notes and Clinical Notes

Navigating Cerner Activities, MAR, IView, interventions, histories, notes, and references information

Supported front office at elbow to elbow in scheduling patients -Check in and Check outs, EOD, rooming, ETC

West Georgia Medical Center

La Grange, GA

May 2015- Dec 2015

Go Live Ambulatory Support Coordinator

McKesson (One connect) To Epic 2014 EMR

Participated in Epic Conversion from McKesson to Epic 2015 EMR System

Provide elbow support to physicians and clinical assistants, documenting HPI in Note writer, ordering meds and labs, document the MAR, charge capture, in-Basket messages.

Assisting end users in creating their Preference lists and assisting in developing standardized workflow.

Provide elbow support to physicians in reviewing patient's allergies, verifying patient's pharmacy benefits and updating patient's current medications.

WellStar Spalding Regional Hospital

Griffin, GA

Home Care Aide/CNA

Nov 2013-2015

Documentation of Vitals and ADL on the Flowsheet on EMR- Sorian and later to Epic.

Ensured residents had proper access to food and clean clothing

Care for the elderly. geriatrics care hospice and palliative care. i adminster medication.

Monitor vital signs and health condition, administering treatments, providing emotional support, helping with personal hygiene, dressing wounds, hospice and palliative home health visits.

Promote comfort and providing emotional support, helping with personal hygiene, dressing wounds

Provided care for developmentally disabled individuals



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