Patrick Ansere
**** ******* ****, ********, ** **093.
Phone: 770-***-****
E-mail: adueaj@r.postjobfree.com
SUMMARY
Three years of professional experience using Electronic Medical Record (EMR), and actively participating in Go lives with different application modules (Cadence, Ambulatory, ASAP, ClinDoc, Orders & Beaker) & Cerner Applications (Power Chart, Radnet, Cerner Ambulatory, CPOE, MModel dictation & Power note,-Sorian & McKesson . I have what it takes to support End Users during go lives, Verbal Communication, identify and resolve problems, Comfortable in a fast-paced, high stress situation requiring attention to detail and follow through. Over the years, I have been a dynamic team leader with the ability to motivate high performance standards and excellence.
Skill Set Review
Proficiency in analytical and reporting skills and excellent team Player/building skills with the ability to motivate other people and manage conflict.
Organized and highly detail-oriented.
Able to manage professional and business information confidentially.
Hyperspace, Cerner Millennium, Personalization Lab & M -model
Customer service (current and prospective End Users).
Basic computer skills (Microsoft Word, Excel, PowerPoint, Access).
Following safety guidelines (HIPPA, BPA)
Strong in Epic EMRs, (Ambulatory, Cadence, Inpatient-Orders/ ClinDoc, Radiant, Beaker, ASAP/ED & HIM) & excellent writing and communication skills
Ability to work well under pressure and to tight deadlines
Ability to delegate responsibility and tasks to ensure delivery to agreed objectives.
Enthusiastic and positive approach to work; A team player with self-motivation and drive
EDUCATION
Gwinnett Technical College (01/09/2017 – Present)
Associates of Applied Science (Computer Programming)
CNA Certification- Cobb CNA School (2014)
First AID certification (2014)
Georgia Piedmont Technical College (08/2016 – 11/2016)
GED (Diploma)
PROFESSIONAL EXPERIENCE
Porter Memorial Hospital
Valparaiso, IN
CADENCE GO LIVE-Out Patient Dr offices
Wave 2
May 2018-
Cadence support-
Enter all appointments that did not electronically convert (PRELUDE) as well as responsible for Epic manual appointment and registration conversion
Responsible for Epic manual conversion of key insurance and guarantor level data and verification. As well as entry of key data sets, and validation of the entered data
Responsible for Patient demographics/guarantor data entry and verification
Assisted in appointment conversation, supported PA’s in understanding the schedule and assisted end users in creating their preference list
Assisted front office in using meaningful use requirement in their workflow
Daily tasks require the entry and validation of the appropriate patient demographics, reviewing source information to determine format and viability of entry into the Epic application as well as assisting end-users in Creating a MSPQ and RTE for verification purposes.
Supported front office at elbow to elbow in scheduling patients -Check in and Check outs, EOD, rooming, etc.
Essentia Health-St Joseph’s Hospital
Pequot Lake, MN
October 2017-April 2018
Wave 1 and Wave 2
Ambulatory Go live
ATE Consultant
Participated in the Pre-Go live and Go Live Phases at Essentia Health MN-Supported RN, MA, CNAs and Physician on their daily workflow of documentation and providing at the elbow support.
Assisted RN with Documentation such as the Vitals, Chief Complaints, Home Meds and ensuring that an End User always Marks as Reviewed each Section of the chart to meet meaningful use.
Assisted and supported Physicians on the Note writer (HPI, ROS, Physical Exam) which made note completion easy and workflow very straight forward to understand.
Assisted Physicians to place Smart Set, supported them with their Wrap Up Tabs which included Level of Service, follow up tabs and other key functionalities that are present in the Wrap up section.
Supporting with favorites for Medications, Labs & Smart set – accessing the Chart review for relevant information as it pertains to Pt .
Assisted with Macro- building a HPI/PE generic Macro for providers
Assisted Physician during Wrap Up, LOS as well as properly documenting a closed encounter, assigning Follow ups to patients and completing the Level of Service Codes (LOS) for billing.
St Mary’s Healthcare Center
Pierre, SD
August 2017- October 2017
Cerner Go live support Wave 2 & 3
Participated in a successful go live at the St Marys HCS- by supporting the Cerner activation team
Clinical documentation including; departing, med reconciliation’s, follow up and discharge instructions.
Assist with work flow and updates during go live, scheduling and registration from front desk
Navigating Cerner Activities, MAR, iView, interventions, histories, notes, and references. information.
Assisting Nurses with Initiating Orders that have been placed in the Planned state by Physicians
Assisting Nurses with placing, modifying and discontinuing orders as well as with accurate manner of administering medication by scanning the patient wrist band and scanning the medication.
Navigating Cerner Workflow and teaching nurses, physicians Order entries and order modifications.
Children’s Health Care of Atlanta
Atlanta, GA
Jun 2017-July 2017
ClinDoc & CPOE- Inpatient Go Live Support coordinator
Participated in the go live and Post Go Live Phases while supporting Nurses in the Med/Surg Department.
Supported Rn’s with their MAR, and Flow sheets, also ensured that end users complete their Task under the Patient Worklist.
Supported Physicians and assisted Physicians to Place Order, transfer, Discharge and Admit a Patient as well as supporting End-users to document vitals by using the Navigator as well as the flowsheets.
Assisted RN’s and MA on where to documents their Intake and output as well as LDAs and all other required documentations.
Documenting Admissions on pre-admitted Patients and also doing a Discharge documentation when Pt Discharged orders has been acknowledge & assisting with the Plan, Education and BPA tasks reminders.
Ensured a calm and reassuring atmosphere for both the Nurses and Physicians using Epic for their day to day activities.
Willapa Harbor Hospital
South Bend, WA
Apr 2017- May 2017
Cerner Go live specialist (Inpatient-PowerChat)
Participated in a successful Cerner go live at the Willapa Harbor Hospital by supporting the Cerner activation team
Clinical documentation including; departing, med reconciliation’s, follow up and discharge instructions.
Assist with work flow and updates during go live, scheduling and registration from front desk
Navigating Cerner Activities, MAR, iView, interventions, histories, notes, and references. information.
Assisting Nurses with Initiating Orders that have been placed in the Planned state by Physicians
Assisting Nurses with placing, modifying and discontinuing orders as well as with accurate manner of administering medication by scanning the patient wrist band and scanning the medication.
Navigating Cerner Workflow and teaching nurses, physicians Order entries and order modifications.
Presence Health
Chicago, IL
Jan 2017- Mar 2017
Cadence Go Live – Epic at Elbow Assistance
Wave 1 and Wave 2
Proficiently trained Front desk staffs on how to navigate through hyperspace.
Participated in a successful Epic Go live implementation, assisted Front desk receptionist, Managers as well as other end users using registration /Cadence application.
Provided training to front desk Staff on how to merge two guarantors accounts, Collecting PCP information and Registration of a new Pt and basic appointment workflow.
Supported and educated front desk staff on how to close their cash drawer, End of Day, no show Patient, cancelled appointments and how to schedule future appointments.
Assisted end users to make an appointment and register a new patient, enlightened front desk staff on how to delete a coverage record, Pulling Information into a Chart, Adding a Guarantors account, Assigning referrals & Documenting on the MSPQ for Pt 65 and Older.
Westerly Hospital
Westerly, RI
Oct 2016 -Nov 2016
ASAP/Radiant Go live Consultant – WAVE 5
Provided elbow support to end users, super users and Providers and assisted in navigating ED MAP Documented end user's complaint in Chief (Ticketing Application) during the Go-live.
Supported MD’s in signing into their location, assigning themselves to their treatment team & documenting on their ED Manager and track board, Using ED narrator to document Progress of a Patient.
Educated and assisted the end users on how to put in Order and make an appointment, document on the Sedation
Assisting floor super users on issue resolution such as adding more activities to their Providers or End Users Navigators.
Escalate Tickets issues to the command center using issue ticket and followed up on unresolved tickets.
Assisted Physicians in using the legend and how to use patient both patient and non-patient transport.
Working with the Techs to Begin Exam- Documents the LDA- Place Orders and Close out an MRI & Ending Exams.
Providing adequate support end users to create/schedule a case on the Status Board and use script to record /documentation.
Windmoor Healthcare Network
Clearwater, FL
Jul 2016-Sep 2016
Beaker Go Live Consultant
Training and assisting Lab Technicians, phlebotomist to navigate the Epic Hyperspace using the Receiving, scan, locating and sending packing list to another lab.
Assisted in the Implementation, go-live and end user support of Beaker (Anatomic and Clinical) application.
Supported the Beaker registration desk staff, phlebotomist, clinicians, and physicians on Epic 2015 Hyperspace.
Maintains standard documentation tools for tracking issues, build and testing as well as training Laboratory technicians, Phlebotomist on how to receive orders, collection and packing list
Providing daily support, troubleshooting and problem resolution to Lab Techs and Phlebotomist.
Communicated with the command Center on Issue pertaining to Build, Credential and other Beaker technical issues that were not resolved on the floor and followed up on Tickets that were unresolved.
Hope Healthcare Network
Brockton, MA
Apr 2016 – June 2016
Ambulatory- Power chat
Cerner Go live Support Consultant
The project involved the successful Cerner live implementation at The Hope Health Center, Brockton, MA- by providing At the elbow support to Family Medicine, Obgyn and Cardio Clinic.
Support Cerner CPOE, Power note and Power Chart
Navigating scheduling, depart icon, ambulatory organizer tabs and navigating the communicate, message, clinical notes, tabs.
Assist with work flow and updates during go live, scheduling and registration from front desk
Navigating Cerner Activities, MAR, IView, interventions, histories, notes, and references information
Setting preferences, autotext, precerts, phone notes, ambulatory viewpoints and flowsheets
Navigating Cerner Workflow and teaching nurses, physicians Order entries and order modifications
Clinical documentation including; departing, med reconciliation’s, follow up and discharge instructions.
Fairview Park Hospital
Dublin, GA
Jan 2016-April 2016
Cerner – ICU, MedSurg Inpatient – Consultant
Wave 1 & 2
Support Cerner CPOE, Power note and Power Chart/first Net, surgNet, Med-surge and EMAR & assist in Pre-Op, OR and PACU.
Assisting Nurses with Initiating Orders that have been placed in the Planned state by Physicians
Assisting Nurses with placing, modify orders as well as support Cerner CPOE, Power note and Power Chart
Navigating Cerner Workflow and teaching nurses, physicians Order entries and order modifications
Clinical documentation including; departing, med reconciliation’s, follow up and discharge instructions.
Assist with work flow and updates during go live
Work closely with command center on resolving issues that may arise
Clinical documentation including; departing, med reconciliation’s, follow up and discharge instructions.
Assist with work flow and updates during go live on Power Chart, Power Notes and Clinical Notes
Navigating Cerner Activities, MAR, IView, interventions, histories, notes, and references information
Supported front office at elbow to elbow in scheduling patients -Check in and Check outs, EOD, rooming, ETC
West Georgia Medical Center
La Grange, GA
May 2015- Dec 2015
Go Live Ambulatory Support Coordinator
McKesson (One connect) To Epic 2014 EMR
Participated in Epic Conversion from McKesson to Epic 2015 EMR System
Provide elbow support to physicians and clinical assistants, documenting HPI in Note writer, ordering meds and labs, document the MAR, charge capture, in-Basket messages.
Assisting end users in creating their Preference lists and assisting in developing standardized workflow.
Provide elbow support to physicians in reviewing patient's allergies, verifying patient's pharmacy benefits and updating patient's current medications.
WellStar Spalding Regional Hospital
Griffin, GA
Home Care Aide/CNA
Nov 2013-2015
Documentation of Vitals and ADL on the Flowsheet on EMR- Sorian and later to Epic.
Ensured residents had proper access to food and clean clothing
Care for the elderly. geriatrics care hospice and palliative care. i adminster medication.
Monitor vital signs and health condition, administering treatments, providing emotional support, helping with personal hygiene, dressing wounds, hospice and palliative home health visits.
Promote comfort and providing emotional support, helping with personal hygiene, dressing wounds
Provided care for developmentally disabled individuals