Support Specialist Mortgage Loan
Resume:
MICHAEL CAMACHO
*******.*.*******@*****.***
Austin, Texas
PROFESSIONAL EXPERIENCE
Sonata/PennyMac Apr 2022-Sept 2022
Encompass Admin- Read and write business rules surrounding current applications
Took a lot of screenshots of settings for the new application to be used
Attended daily standup meetings progress
Helped Development with approach
InfoSys
Encompass Admin- Write business rules. create templates, reports, and custom input forms Oct 2021-April 2022
More on the development and integration side
Teach workflow strategies and create business rules to support channels of business applicable
PRMI (Contract)
Encompass Admin- Write business rules. create templates, reports, and custom input forms Feb. 2021-Aug.2021
More on the development and integration side
Infinity Mortgage (Contract)
Encompass Admin- Write business rules. create templates, reports, and custom input forms Aug 2019-Feb..2021
meet with all the department heads to adjust encompass to meet needs
Support admin-I developed and manage a compliance/disclosure desk for TRID
I am the point of contact for Mavent issues at closing and post-closing
I visit our branches to customize encompass to meet their needs and reduce investor pends
I train on encompass and create onboarding materials for new hires
I attend all summits and upper management meeting to be a point of reference and help develop new policies and procedures to stay compliant with constant mortgage changes
Western Bank Corporation & EverBank Jul. 2017 – Sep. 2018
Contractor through Synchrony
Encompass Admin and Support Admin –
Encompass Admin- Write business rules. create templates, reports, and custom input forms
I meet with all the department heads to adjust encompass to meet needs
Support admin-I developed and manage a compliance/disclosure desk for TRID
I am the point of contact for Mavent issues at closing and post-closing
I visit our branches to customize encompass to meet their needs and reduce investor pends
I train on encompass and create onboarding materials for new hires
I attend all summits and upper management meeting to be a point of reference and help develop new policies and procedures to stay compliant with constant mortgage changes
GOLD FINANCIAL SERVICES Apr. 2014 – Jul. 2017
Encompass Admin and Support Admin
Encompass Admin- Write business rules. create templates, reports, and custom input forms
I meet with all the department heads to adjust encompass to meet needs
Support admin-I developed and manage a compliance/disclosure desk for TRID
I am the point of contact for Mavent issues at closing and post closing
I visit our branches to customize encompass to meet their needs and reduce investor pends
I train on encompass and create onboarding materials for new hires
I attend all summits and upper management meeting to be a point of reference and help develop new policies and procedures
Vbasic coding
to stay compliant with constant mortgage changes
AMERIPRO FUNDING, INC. May 2012 – Apr. 2014
Application Support Specialist
Encompass Admin
Responsible for the setup and support of many of the applications including Encompass, DU, DO, LP, Kroll, Credit Plus, GUS, Rapid Reporting, Core Logic.
Troubleshot issues …. System Training…. Compliance.
Assisted with loans from initial application to servicing.
Origination Support
SUPREME LENDING/COUNTRYWIDE HOME LOANS Jan. 2005 – May 2012
Mortgage Loan Originator
Worked leads provided by realtor relationships and builder
Was responsible for keeping up with frequent changes in rules and regulations.
DELL, Round Rock Jun. 2001 – Jul. 2004
SR 1
Responsible for taking inbound sale leads and close deals while maintaining metrics by up selling based on customer needs.
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