Haley Cusimano
Camden, AR *****
*************@*****.***
Work Experience
CSA - Customer Service Associate
Everise work from home - Camden, AR
September 2022 to Present
I am at work at home call center representative to represent for Medicare and Medicaid for select companies I set appointments and help customers update their profiles Supervisor
Eby-Brown - Montgomery, IL
March 2022 to Present
Center module supervisor third shift Overlooks between 10 and 25 employees. 3 leads. Distribution quality control manufacturing order completion
Tattoo Artist/Owner
Main st tattoo - Juda, WI
April 2019 to December 2021
I’m a licensed tattoo artist in a private studio. We closed the studio due to building being sold by the owner in December 2021. I will reopen at another location! Still guest spot at a few locations. Respite Care Provider
Vitality Youth Services, LLC - Janesville, WI
July 2021 to August 2021
Respite worker working with special needs kids in a day camp setting. In a group of 3:1 or 1:1 In Home Caregiver
Best Life Residential, LLC - New Glarus, WI
December 2020 to June 2021
I take care of special needs young adults. My client is none verbal non mobile. I do g tube feedings, changings, showering, house care cleaning/laundry, bed transfers etc Warehouse Worker
Nexus Employment Solutions Plus, Inc - Morris, IL
August 2020 to November 2020
Temporary position ends November 15th I do radiation testing at the laundry facility that washes the clothes for the power plants
Training Manager
General Mills/premier - Wilmington, IL
February 2020 to August 2020
Promoted to line lead on my 2nd day ran production for store displays of product. Shipping Palletizing. Became a trainer after two weeks training new employees first then new line leads Shift lead
Autozone - Monroe, WI
August 2018 to April 2019
Shift lead. Customer service Store setting for auto parts. Packed orders for customers and completed deliveries. Did safe and bank drops
Shift lead
Pilot Flying J - Beloit, WI
May 2017 to August 2018
training new employees, food safety, inventory, truck orders, prep/making food, cashier, western union certified, handle complaints and returns, shift lead and customer service. I also run shift, prep, cook, and cashier for our taco bell when they are short staff. RFL - relocating
May 2015-May 2017
Stay at home mom. God blessed me with an angel.
outbound sales
Bloomingdale - Bloomingdale, IL
2014 to May 2015
outbound call center, appointment setter, sales and customer service. RFL - relocated
Manager in training
Kristals - Murfreesboro, TN
August 2013 to October 2014
Front of the house sales and customer service.
RFL - Relocated
Supervisor
Hot Topic, Inc. - Smyrna, TN
October 2013 to July 2014
Overlooked 15 to 20 employees did order packing for clients/customers made sure orders were correct before shipment
General Manager
Glen Ayre Sports - Carol Stream, IL
June 2007 to August 2013
Started as maintenance and worked up to manager a year later. Cleaned, cooked, opened and closed, inventory, truck orders, bank/safe drops, cashier, sales, customer service, schedules for employees and sports leagues/classes. Responsible for hiring events, interviews and training. RFL - closed down due to owner passing away.
Waitress/front house trainer
Pizza Hut - Carol Stream, IL
May 2010 to August 2011
I started as a waitress. I also did phone orders on the old black and green screens. I eventually started training all new front house staff and phone order staff. Computer training and ticket training. I also did food prep.
Education
High school or equivalent
Skills
• Telemarketing
• Food Safety (10+ years)
• Upselling
• Outbound Sales
• Cold Calling (3 years)
• Laundry (Less than 1 year)
• Order Picking (5 years)
• Inside Sales
• Outside Sales
• Cleaning Experience (10+ years)
• Business Development
• Account Management
• Sales Management
• Salesforce
• Direct Sales
• Caregiving (1 year)
• Meal Preparation
• Tube Feeding (1 year)
• Tattooing (3 years)
• Customer Relationship Management
• B2B Sales
• Recruiting
• Home Care
• Management
• Presentation Skills
• Strategic Planning
• Serving
• English
• Special Needs
• Microsoft Powerpoint
• Shipping & receiving (8 years)
• SAP (1 year)
• Quality control (4 years)
• Profit & Loss
• Merchandising
• Lucas engage (1 year)
• Filing (5 years)
• Front desk receptionist (6 years)
Certifications and Licenses
Tattoo artist
June 2020 to Present
HIPAA
Present
Mandated Reporter
Present
Bartender License
Food Handler Certification