James W. Stevens

Independence, MO *****

Email adue6m@r.postjobfree.com

Cell 816-***-****

Professional Skills

•Committed to the goals of the company.

•Effective problem solving ability.

•Ability to perform in a leadership role.

•Communicate in an effective manor.

•Hardware (installing, setup, and support): Printers, Scanners, Routers, Hard disk Drives, Monitors, Network Interface Cards.

•Knowledge of Tellabs 5500/6500, iMTN, Sonet NEC 2400, Alcatel 1648, Alcatel 1680, Alcatel 1603SMX, Cisco 15454, Sycamore SN 16000, SN9000, SN3000 TL1 Languages and FMS.Cisco, ASR9K and Juniper routers

Work Experience

Network Engineer 1999-2020

Ericsson Overland Park, Kansas

•Tier II and III troubleshooting of issues across CDMA, iDen, EVDO voice and data platforms

•Circuit level research and implementation in support of Sprint initiated network optimization plans

•Work in support of access acceleration and demand projects inclusive of WLN/CDMA/iDEN core networks

•Implement DS1, DS3, and OCN level circuit migration plans as part of cost savings initiatives

•Network maintenance

•Use of database information, call information, and troubleshooting to resolve network issues

•Remote testing and maintenance of a CDMA, EVDO and iDen networks

•Spa E and NNI Intact migrations on Cisco, ASR9K or Juniper routers.

Education

1997 - 1998 Metropolitan Community College

Computers and Information Technology

•Introduction to computer hardware, operating systems, and software, including word-processing, spreadsheet, database, and Internet.

Intro to Multimedia

•Introduction to instructional design concepts, screen design strategies, navigation techniques, producing multimedia programs.

1995 - 1997 Joe Herndon Vocational Technical School

Certified Network Administrator

•Studied Novell NetWare 3.1

•Learned basic hardware troubleshooting techniques.

1993 - 1997 Truman High School

High School Diploma

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