Support Analyst Assistant Manager

Catherine Smith Catherine Smith

**** ******** **.

Bear, DE 19701

937-***-****

*******@****.**.***

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Skills • Mac and PC • Application Support

• VPN / Remote Clients • Desktop Support

• Account Management • Active Directory

• Office 365 • Ticket system

• Server Management • Splunk Knowledge

• Cloud Applications • Sentry Knowledge

• Account Licenses • Coding Knowledge

• Device Wipe/Setup

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Experience • December 2021–Present: PH Remodeling

• April 2021–November 2021: Bryan Equipment

Application Support Analyst

• May 2020: Undergraduate Degree

University of Cincinnati: BA, Sociology

AS, Information Technology

• July 2020–April 2021: Pacific Sunwear, Inc.

Assistant Manager

• June 2018–July 2020: Zumiez, Inc.

Assistant Manager

• May 2016–July 2018: TechSoft Systems, Inc.

Blitz Team Member (contractor)

*References available upon request

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