KELLY SATOW
**** ***** *** *********, ** ***** ·216-***-****
Email: adue4m@r.postjobfree.com
Passionate Logistics manager with over two decades of experience seeking a position where I can utilize my expertise in Customer Service, Supply Chain management, Government regulations and Logistics strategies.
EXPERIENCE
2001 – PRESENT
LOGISTICS MANAGER/PROJECT COORDINATOR, INflatable Images
Responsible for Quoting, Accepting, Coordinating and Tracking of all Inbound and Outbound Domestic and International shipments by managing Inventory, Storage, and Transportation. Responsible for review and acceptance of all work orders/sales orders. Coordinated Shipping and Receiving departments. Refined countless Business Processes and supporting documents with organizational needs and goals as a lens.
1999 – 2001
CUSTOMER SERVICE, Avery Dennison
General Customer Service. Problem-solving through Root-Cause Analysis. Manage large amounts of incoming calls. Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
EDUCATION
1996-1998
CULINARY ARTS DEGREE, Johnson & Wales University
Restaurant Management, Front End and Back End Training, Inventory Management, GPA: 3.7
1992-1996
DIPLOMA, Valley Forge High SChool
College Prep. GPA: 3.8
SKILLS
Numerical and Analytical Skills
Customer centric
Documentation Creation and Review
Quality Assurance
Continuous Improvement
Innovative Problem Solving Thinker