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Customer Service Project Coordinator

Location:
Cleveland, OH
Salary:
$45000 and up
Posted:
January 03, 2023

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Resume:

KELLY SATOW

**** ***** *** *********, ** ***** ·216-***-****

Email: adue4m@r.postjobfree.com

Passionate Logistics manager with over two decades of experience seeking a position where I can utilize my expertise in Customer Service, Supply Chain management, Government regulations and Logistics strategies.

EXPERIENCE

2001 – PRESENT

LOGISTICS MANAGER/PROJECT COORDINATOR, INflatable Images

Responsible for Quoting, Accepting, Coordinating and Tracking of all Inbound and Outbound Domestic and International shipments by managing Inventory, Storage, and Transportation. Responsible for review and acceptance of all work orders/sales orders. Coordinated Shipping and Receiving departments. Refined countless Business Processes and supporting documents with organizational needs and goals as a lens.

1999 – 2001

CUSTOMER SERVICE, Avery Dennison

General Customer Service. Problem-solving through Root-Cause Analysis. Manage large amounts of incoming calls. Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.

EDUCATION

1996-1998

CULINARY ARTS DEGREE, Johnson & Wales University

Restaurant Management, Front End and Back End Training, Inventory Management, GPA: 3.7

1992-1996

DIPLOMA, Valley Forge High SChool

College Prep. GPA: 3.8

SKILLS

Numerical and Analytical Skills

Customer centric

Documentation Creation and Review

Quality Assurance

Continuous Improvement

Innovative Problem Solving Thinker



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