Customer Service Mysore

CURRICULAMVITTE

RANJITHA .M Email Id: *************@*****.***

# ***, ****************

Srirampura Post

Mysore – 570008

Mob: 974*******

CAREER OBJECTIVE

Looking for a challenging role and a position to enhance my skills and abilities field of management to communicate my ideas and views and commit my achieving organizational objectives with the team effort and my positive attitude performance. EDUCATION SUMMARY

Name of the institute Qualification Year Of

Passing

Percentage

Manasa Gangotri

University of Mysore

M.SC 2018 80

Government First Grade

College, Kuvempunagar

Mysore

B.SC 2016 67

Government P.U

College, Kuvempunagar

Mysore

PUC 2013 67

Government Junior

College, Kuvempunagar

Mysore

SSLC 2011 73.6

STRENGTH

Ability to learn new things quickly

Smart Working

Confidence

CURRICULAMVITTE

Dedication in Work

Multitasking

Strength in problem solving, coordinating and analysis

Ability to work well in a team and contribute constructively BEHAVIOURAL ATTRIBUTES

Able to adopt to situations quickly

Flexible to work late and on holiday

Able to drive projects independently

Drive for the results

Problem solving Approach

TECHNICAL SKILLS AND CURRICULUM ACTIVITIES

Operating System Windows 98

Ms Office: Microsoft Word, Microsoft Excel,

Microsoft PowerPoint, DTP, C+.

LANGUAGES KNOWN

English

Kannada

Tamil

Telagu

WORKING EXPERIENCE

COMPANY NAME :Vidwath Innovative Solutions pvt. Ltd (From 13th August 2018 to 25th November 2021).

DESIGNATION : Subject Matter Expert (SME)

JOB ROLE

Designing Scripts for digital content.

CURRICULAMVITTE

Developing lesson plan, Concept map and Assessment’s worksheets.

Making QC (Quality check) reports on digital contents of Mathematics.

Teaching Mathematics at different schools of T. Narasipura Taluks.

Interacting with content development team in designing visual learning tools.

App Testing, Tutorial Video's Testing before uploading content to the online.

Generating the Code, for the chapters.

Developing the Test Modules like Unit test, Study Package, Most ImportantQuestions(MIQ), Passing Package.

Developing class 11 and class 12 NCERT solutions.

Developing Practice test (PT)or Multiple-choice questions(MCQ's) inBoth Kannada Medium and English Medium.

Kannada typing and Class 12 Mathematics CET Questionstyping.

Content Translation: English to Kannada.

Developing PPT

Attending the phone calls from the students or parents who subscribe to the app, to clear the doubts related to the subject.

Attending every meeting conducted by the Management or Manager to discuss improvisation of application.

Maintaining daily work Report and Every three months it is sent to Team leader. PRESENT WORK

Presently I am working as a sales coordinator at Pvr Agencies, is distributor office. Job Role

CURRICULAMVITTE

Maintaining billing section of Karnataka soaps and detergent, GRB Ghee, Swastiks masala, Shakthi masala, cleaning products og R Y marketing And Argus cosmetics by using Target software.

Giving Customer service.

Interacting with salesman to improve sales value.

Generating outstanding (collection) reports for salesman.

Route wise bill checking.(20 routes)

Maintaining collection ledger of all 20 routes.

After Route collection taking cash entry.

Preparing report about product damage list.

PERSONAL INFORMATION

NAME :Ranjitha.M

FATHER’S NAME : Mahadeva Nayaka

MOTHER’S NAME : Nagamma

DATE OF BIRTH : 24th June 1995

GENDER : Female

ADRESS : # 239, LingambhudiPalya

Srirampura Post

Mysore – 570008

MOBILE : 974*******

MARITAL STATUS : Unmarried

CATEGORY : Nayaka (ST)

NATIONALITY : Indian

CURRICULAMVITTE

DECLARATION

I hereby declare that the organization furnished above is true to the best of my knowledge and belief.

Thanking you Your’s faithfully,

(RANJITHA .M)

DATE:

PLACE: MYSURU

Contact this candidate