AMOY A. CUNNINGHAM

Quarry District,

Montego Bay

Tele #: 876-***-****

Email: adudzz@r.postjobfree.com/adudzz@r.postjobfree.com

PERSONAL OBJECTIVE:

To utilize my professional skills and experience in creating greater productivity and service to your organization in meeting its customers’ expectations at all times whilst meeting the company’s goals and objectives.

EDUCATIONAL BACKGROUND:

HEART TRUST/NTA - Registered Apprenticeship Programme

2018 - 2019

St. Andrew Technical High School

QUALIFICATION ACHIEVEMENT:

National Vocational Qualification of Jamaica (NVQ-J)

Administrative Assistant Level 3 February 2019

Business Administration Level 2 September 2018

Allied Health Care Level 2 Present

Caribbean Secondary Education (CSEC)

Office Administration 3

Social Studies 3

English Pending Mathematics Pending

2012 - 2014

WORK EXPERIENCE:

Type v Health Clinic

Payne Street

Montego Bay, St. James

Position: Heath care Assistant

2021 April-2022 November

Responsibilities:

Checking vital signs

Measuring blood presure

Mesuring blood sugar

Taking Temperature

Santizing area where patients lay

Bathe patient

Comb patient hair

Ensure patients eating habit is right

Record patient intakes

Assist Doctor with seating patients

Set up working Area for Doctors

Santize Doctor working are

Prepare bed for patients

Assist patient with using the bathroom

Changing patient dressing

HEART Trust/NTA- Northwest Regional Office

11 Dome Street, Montego Bay, St. James

Position: Telephone Operator (Acting) February 11, 2019 – Present

Client Services Rep. (Apprentice) April 9, 2018 – February 10, 2019

Responsibilities:

Receive, and route all incoming calls

Log, and deliver telephone messages

Make outgoing calls upon staff request

Receive walk-in clients

Provide information to clients

Promote HEART Trust/NTA at special events and on the career coach

Schedule clients for entrance test

Remind clients of test dates

Receive, log and process application forms

Conduct daily updates of application portals

Promote the services at HEART TRUST/NTA

Teleperformance November 2016 - November 2017

Montego Freeport, St. James

Position: Collection Agent

Responsibilities:

Scheduled dates for customers to make payment

Offered and processed Loans

Ensured customers are satisfied with payments arrangements Encouraged clients to make payments on time.

Informed customers of late fees

Sea Garden Hotel December 2015- April 2016

Gloucester Avenue, Montego Bay, St. James Position: Entertainment Coordinator Responsibilities:

Maintained the general appearance of the Game Room

Taught guests to make jewellery using beads, and fish lines

Educated the guests about Jamaican culture and, taught them traditional dances

Taught guests how to play games in the Entertainment Room

Prepared stages to facilitate performances

National Water Commission October - December 2015

Bevin Avenue, St. James

Position: General Assistant (Voluntary Service)

Responsibilities:

Created new files Retrieved files

Maintained filing

Progressive Food Store June – October 2015

Fairview Shopping Centre, St. James

Position: Accounting Officer

Responsibilities:

Conducted stock taking

Received, and routed calls

Voided errors on the machine

Assisted cashiers with barcodes, and huge amount of orders

Provided excellent customer service

K’s Pharmacy October 2014 – February 2015

Duhaney Park, Kingston 10

Position: General Assistant

Responsibilities:

Conducted stock taking

Received, and routed calls

Served over the counter drugs

Assisted clients in make purchases, and supplies

PERSONAL QUALITIES, AND SKILLS:

Self-Motivated, Computer Literate, Customer Service Oriented

AWARDS AND INVOLVEMENT:

HEART TRUST/NTA

Plaque for Excellent Performance March 2019

Participated in Labour Day Project at

Brampton Primary School, Trelawny May 2018

Member of Mobay Police Youth Club Secretary of the IUC Kiwanis Club

REFERENCES:

Jan 2017-2018

Professional

Character

Everdon Dixon

Leroy Williams

Recruitment Coordinator

Justice of the Peace

HEART TRUST/NTA

Montego Bay, St. James

Northwest Regional Office 11 Dome Street, St. James

Telephone: 876-***-****

Telephone: 876-***-****/ 876-***-****

Quarry District,

Montego Bay,

St. James,

March 1, 2021

Megamart Shopping Centre,

Catherine Hall, Montego Bay,

Dear, Sir/ Madam,

I am here by applying for the position of a Customer Service Representative,Security or any position that is available in your organization. I am a well rounded individual, who always potrtays a positive attitude towards work and socialization. I cab be a cut above the rest in your company, I have gained experience in Customer Service Field.

I am suitable for an interview anytime suitable to you.

Your Respectfully,

Amoy Cunningham

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