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Customer Service Support

Location:
Lancaster, CA
Posted:
January 01, 2023

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Resume:

Keith Clarkson

Lancaster, CA *****661-***-**** • adudzy@r.postjobfree.com

Professional Summary

People oriented individual with great a ention to detail and a positive a itude. Seeking the position of Customer Service Associate and other positions; with 3+ years' proven customer support experience.

Skills

Client Relationship and Rapport.

Patient and Compassionate.

Time Management.

Verbal and Wri en

Communication. A ention to

Detail.

Ability to Work Under Pressure.

Sense of Urgency. Adaptability.

Customer Service Flexibility.

Active Listening.

Work History

Home Health Aide, 10/2019 to

01/2022 Ephratah Homes –

Lancaster, CA

Duties/Work Done: Assisted

patients with dressing, grooming

and feeding needs, helping to

overcome and adapt to mobility

restrictions.

Traveled to clients' homes to

complete healthcare services

and promote continuity of care.

Provided mobility assistance

such as walking and regular

exercising.

Completed entries in log books,

journals and care plans to

accurately document and report

patient progress.

Offered patients and families

emotional support and

instruction in preparing

healthy meals, independent

living and adaptation to

disability or illness.

Cashier, 05/2017 to 10/2019

Panera Bread – Los Angeles, CA

Duties/Work Done: Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

Worked flexible schedule and extra shifts to meet business needs. Helped customers complete purchases and join reward programs. Restocked and organized merchandise in front lanes. Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.

Volunteer, 04/2014 to 06/2015

Heal The Bay – Santa Monica, CA

Duties/Work Done: Assisted with special events or programs. Maintained clean, neat and operational beaches to serve program needs. Used strong interpersonal communication skills to convey information to others. Supported engaging, fun and smooth-running events by helping with organization and planning. Education

Associate’s Degree For Transfer: 2023-2024

Antelope Valley College - Lancaster, CA

Major: Art History. 3.8 GPA

High School Diploma: 12/2021

Desert Sands Charter High School - Lancaster, CA

Honoree of Advanced Placement

3.68 GPA

Honor Roll (Spring '20)

Extracurricular Activities: Tutoring/Mentoring

Perfect A endance Award



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