Library Assistant Customer Service

Christopher Peplinski

718-***-**** *****.*********@*****.***

**-** **** *** ****** Village, New York, 11379

EDUCATION

Hunter College (New York, NY) Media Studies, B.A.

August 2010 - May 2013

Queensborough Community College (Bayside, NY) Liberal Arts, A.A.

August 2006 - December 2009

EXPERIENCE

Auto Chlor Systems office assistant August 2021-October 2021

Richmond Hill NY

Assisted customers with inquiries regarding dishwashers

Created and dispatched customer service tickets based on customer service needs.

Closed out customers service tickets

Assisted with various Office duties.

New York City Housing Authority

Jamaica NY) September 2019- March 2020

File Clerk

• Scheduling the overtime shifts for mechanics and helpers

• Scheduling the sabbatical shifts for mechanics and helpers

• Scheduling weather related shifts for mechanics and helpers

Doing annual break reports and fill in shifts for mechanics and helpers

R and G Brenner Income Tax (Middle Village NY) January 2019- April 2019

Receptionist/Office Manager

Answering phones and taking messages from clients

Scheduling appointments for clients on the calendar

Processing debit and credit card payments on the credit card machine

Filing and organizing client files

Ordering supplies for the office

Goodtemps (New York, NY) June 2015-September 2017

Temperature Surveyor

• Measured temperatures of train cars and platforms on various Metro North train lines

• Recorded temperatures on a daily basis and submitted data for analysis and processing

• Ensured measurements were correct and assisted passengers with directions

Hunter College library {New York, NY)

Library Assistant

June 2011- August 2012

• Managed circulation desk by greeting patrons, checking materials in and out, registering members and responding to inquiries

• Organized books, literary journals and audiovisuals by call numbers

• Assisted with library programs and displays

• Directed patron issues to appropriate personnel

United States Census Bureau (Rego Park, NY)

Enumerator

April 2010-July 2010

• Performed demographic research within the community by accurately collecting pertinent data for the Census

• Actively interpreted and delivered survey objectives to members of the community

• Assisted community members in filling out survey forms and explaining survey items

• Recorded and coded information derived from survey forms then submitted reports to Census Bureau database for analysis

SKILLS

• Knowledge of Microsoft Word, PowerPoint, web and mixed media comprehension

• Excellent customer service, organizational, writing, and research skills

ACCOMPLISHMENTS

• Contributed film reviews for the Queensborough Communiqué Newspaper 2008-2009

• Queensborough Community College Dean's List Spring 2009

• Queensborough Community College Dean's List Fall 2008

• Youth Counselor at Camp Smile 2006

• You tube Channel discussing movie reviews

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