India Wright

Century, FL *****

adudyy@r.postjobfree.com

+1-850-***-****

Authorized to work in the US for any employer

Work Experience

CEO/Owner

Better Wellness Senior Care Services - Pensacola, FL February 2017 to Present

• Provide health care services in patients residences

• Perform domestic and household tasks

• Transport and accompany patients to doctors office or to hospital

• Administer simple prescribed medications

• Assist with clients personal care activities

• Monitor patients (vital signs, temperature, respiration, etc) and report on their condition

• Maintain patients care records and document provided services

• Assist patients with mobility and physical therapies/exercises

• Instruct and counsel patients and families on diet and exercise

• Collect routine specimens

• Provide companionship and basic emotional or psychological support Life Insurance Administrator

Amerisurance - Decatur, GA

June 2020 to March 2022

• Check and answer all emails and phone calls

• Assist brokers with clients with all changes and updates

• Take and enter insurance applications

• Various data entry and clerical duties

• Collect messages for dictation

• Assist with insurance quotes

• Assist with all marketing/ads

• Occasional accounting and book keeping responsibilities Rehabilitation Nurse Tech

Encompass Health - Pensacola, FL

August 2021 to February 2022

• Obtaining patients' personal information and updating medical histories.

• Assisting patients to reach examination and treatment rooms.

• Conducting initial assessments and basic diagnostic tests.

• Performing treatments under the direct supervision of licensed physical therapists, such as massage therapy and electric muscle stimulation.

• Supporting physical therapists with complicated treatments, as well as assisting patients with physical activities.

• Maintaining and updating patient records.

• Managing patient mobility within the facility, as well as transportation to off-site appointments.

• Sterilizing therapeutic equipment and ensuring that facilities are kept clean and tidy.

• Safely disposing of hazardous waste and soiled materials. Customer Service Representative

Agero Roadside Assistance - Decatur, GA

November 2020 to August 2021

• Provide roadside assistance in a safe, professional and timely manner, free of accident, injury or damage

• Schedule for and dispatch emergency roadside repairs such as changing a tire, providing a jump start, providing gas, and provide lockout assistance.

• Arrange a tow for the customer when repair cannot be completed on roadside

• Keep accurate records of time and material used during services for billing

• Ensure quality customer service through professionalism, timely response, courtesy, and accuracy of repair

• Attend driver and employee meetings as requested for job and safety training and information

• Complete all training and professional certification requirements to maintain and upgrade industry and product knowledge

• Assist in training new employees when requested by management CNA - Certified Nursing Assistant

Various - Pensacola, FL

August 2016 to November 2019

• Assist patients with Daily Living Activities

• Turning or moving patients

• Gathering medical supplies

• Bathing patients

• Grooming patients by brushing their hair, teeth, shaving them, etc.

• Feeding patients and documenting their food and liquid intake

• Checking vital signs such as blood pressure and heart rate

• Answering patient calls

• Documenting information

• Cleaning rooms and bed linens

• Stocking supplies

• Assisting with some medical procedures

• Safety procedures

• Transporting patients

• Taking care of wounds

Education

High school diploma

Skills

• Microsoft Office (5 years)

• Cleaning Experience

• Home Care

• Hospice Care

• Nursing

• Patient Care

• Vital Signs

• Laundry

• Customer Service

• Time management

• Personal Assistant Experience

• Hospital Experience

• Senior Care

• Strategic Planning

• Meal Preparation

• Medical Office Experience

• Medical Records

Certifications and Licenses

CNA

CPR Certification

Assessments

Customer Focus & Orientation — Highly Proficient

November 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Administrator — Highly Proficient

November 2020

Personality and problem-solving skills

Full results: Highly Proficient

Working with MS Word Documents — Proficient

November 2020

Knowledge of various Microsoft Word features, functions, and techniques Full results: Proficient

Administrative Assistant/Receptionist — Highly Proficient December 2020

Using basic scheduling and organizational skills in an office setting Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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