India Wright
Century, FL *****
************@*****.***
Authorized to work in the US for any employer
Work Experience
CEO/Owner
Better Wellness Senior Care Services - Pensacola, FL February 2017 to Present
• Provide health care services in patients residences
• Perform domestic and household tasks
• Transport and accompany patients to doctors office or to hospital
• Administer simple prescribed medications
• Assist with clients personal care activities
• Monitor patients (vital signs, temperature, respiration, etc) and report on their condition
• Maintain patients care records and document provided services
• Assist patients with mobility and physical therapies/exercises
• Instruct and counsel patients and families on diet and exercise
• Collect routine specimens
• Provide companionship and basic emotional or psychological support Life Insurance Administrator
Amerisurance - Decatur, GA
June 2020 to March 2022
• Check and answer all emails and phone calls
• Assist brokers with clients with all changes and updates
• Take and enter insurance applications
• Various data entry and clerical duties
• Collect messages for dictation
• Assist with insurance quotes
• Assist with all marketing/ads
• Occasional accounting and book keeping responsibilities Rehabilitation Nurse Tech
Encompass Health - Pensacola, FL
August 2021 to February 2022
• Obtaining patients' personal information and updating medical histories.
• Assisting patients to reach examination and treatment rooms.
• Conducting initial assessments and basic diagnostic tests.
• Performing treatments under the direct supervision of licensed physical therapists, such as massage therapy and electric muscle stimulation.
• Supporting physical therapists with complicated treatments, as well as assisting patients with physical activities.
• Maintaining and updating patient records.
• Managing patient mobility within the facility, as well as transportation to off-site appointments.
• Sterilizing therapeutic equipment and ensuring that facilities are kept clean and tidy.
• Safely disposing of hazardous waste and soiled materials. Customer Service Representative
Agero Roadside Assistance - Decatur, GA
November 2020 to August 2021
• Provide roadside assistance in a safe, professional and timely manner, free of accident, injury or damage
• Schedule for and dispatch emergency roadside repairs such as changing a tire, providing a jump start, providing gas, and provide lockout assistance.
• Arrange a tow for the customer when repair cannot be completed on roadside
• Keep accurate records of time and material used during services for billing
• Ensure quality customer service through professionalism, timely response, courtesy, and accuracy of repair
• Attend driver and employee meetings as requested for job and safety training and information
• Complete all training and professional certification requirements to maintain and upgrade industry and product knowledge
• Assist in training new employees when requested by management CNA - Certified Nursing Assistant
Various - Pensacola, FL
August 2016 to November 2019
• Assist patients with Daily Living Activities
• Turning or moving patients
• Gathering medical supplies
• Bathing patients
• Grooming patients by brushing their hair, teeth, shaving them, etc.
• Feeding patients and documenting their food and liquid intake
• Checking vital signs such as blood pressure and heart rate
• Answering patient calls
• Documenting information
• Cleaning rooms and bed linens
• Stocking supplies
• Assisting with some medical procedures
• Safety procedures
• Transporting patients
• Taking care of wounds
Education
High school diploma
Skills
• Microsoft Office (5 years)
• Cleaning Experience
• Home Care
• Hospice Care
• Nursing
• Patient Care
• Vital Signs
• Laundry
• Customer Service
• Time management
• Personal Assistant Experience
• Hospital Experience
• Senior Care
• Strategic Planning
• Meal Preparation
• Medical Office Experience
• Medical Records
Certifications and Licenses
CNA
CPR Certification
Assessments
Customer Focus & Orientation — Highly Proficient
November 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Administrator — Highly Proficient
November 2020
Personality and problem-solving skills
Full results: Highly Proficient
Working with MS Word Documents — Proficient
November 2020
Knowledge of various Microsoft Word features, functions, and techniques Full results: Proficient
Administrative Assistant/Receptionist — Highly Proficient December 2020
Using basic scheduling and organizational skills in an office setting Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.