Data Entry Customer Service
Resume:
BETTY J. CRIPPS
**** ******* ***** *********, ********* 53711
608-***-**** ********@*****.*** [Type your website]
Summary
Certified pharmacy technician with 38 years of comprehensive hospital pharmacy experience. Self-starter with an extensive knowledge of technology systems, hazardous waste control procedures, pharmacy regulatory issues. Detail oriented with a strong focus on accuracy and efficiency consistent with patient safety.
Experience
Pharmacy Technician
UnityPoint Health-Meriter 03-13-2022 to 12-06-2022
Senior Pharmacy Technician PTCB Level 3 2-1-1984 to 12-31-2020
St Mary’s Hospital Medical Center 700 South Park St Madison, Wi.
Lead central pharmacy technician involved in hiring, orientation, and training of pharmacy staff
Instrumental in the implementation, training and maintenance (software and hardware updates) of automated dispensing systems including Pyxis, CII Safe, Med Carousel, Pac Med and Insty Meds as well as repackaging systems such as WASP and Bartender
Audit and review of automated dispensing of controlled substances per DEA regulations Monitoring and implementing drug recalls in accordance with Joint Commission requirements
Oversight of all nursing unit evaluations, Code Cart and exclusive use medication box maintenance
Maintain pharmacy with all regulatory compliances by researching, recording, training and overseeing personnel and other departments impacted
Skills
Sterile Products and compounding
Automated Packaging with responsibility to implement changes required by contract
Inventory and fill automated dispensing cabinets
Lead person for installation and integration of Epic, Pyxis and McKesson systems
Development, Testing and Training of pharmacy workflow processes with new and existing automation to improve efficiency and proficiency
Medical Terminology
Compounding Medications
Hospital and Clinic Experience
Leadership and Project Management Training
Operations Management
Supply Chain and Ordering
Presentation Skills
Implement Training Materials and Training on multiple systems
Application and Software Development
Assessments
Customer focus & Orientation – Proficient 01/21
Verbal Communication – Proficient 12/20
Administrative Support Professional Fit – Proficient 04/21
Work Style – Proficient 04/21
Call Center Customer Service – Proficient 03/21
Data Entry – Proficient 04/21
Working with MS Word documents – Proficient 04/21
Following Directions – Proficient 05/21
Customer Service Manager- Proficient 03/21
Management fit – Proficient 05/21
Teamwork: Interpersonal Skills – Proficient 07/21
Office Manager – Proficient 08/21
Scheduling and Budgeting – Proficient 08/21
Bartender/Manager/Server Private and Open Parties
Tuscany, WildCat Lanes, Badger Bowl and select individuals for private ceremonies and special events.
Education
University of Wisconsin - Madison
1978 - 1980 General Studies, Pre-Med
University of Southern California
1981 - 1982 General Studies, Pre-Med
Madison Area Technical College
1984, 1990 - 1991 General Studies, Pre-Med
CQI & Shared Leadership
References
Robert J. Falsey Pharmacy Operations Manager
UnityPoint Health – Meriter
202 S. Park Street
Madison, Wi. 53715
******.******@**********.***
Jeanne Severson Pharmacist
409 Bonnie Rd.
Cottage Grove, Wi 53527
**********@***.***
Nancy Konkel Senior Technician
1441 Olstad Rd.
Deerfield, Wi. 53531
Vonda Stormer
Contact this candidate