Service Representative Customer Support
Resume:
Kristina Pavlova
kp Recruiter
Professional Summary
Hardworking and passionate job seeker with strong
organizational skills eager to secure position. Ready to help team achieve company goals.
Open and clear communicator with collaborative
and hard-working style.
Work History
2022-02 -
2022-09
Recruiter IT/Non-IT
WorkNestTechnologist, Kiev, Ukraine
Operated and maintained applicant tracking
and candidate management systems.
Tracked candidates and pushed for feedback on
disqualifications, time-to-fill statistics and other variables.
Developed recruiting strategies to identify
qualified candidates and build network.
Compiled and produced qualified candidates'
information for hiring manager review and liaised
between parties to coordinate formal,
management interviews.
Studied job descriptions and qualifications to
determine applicant requirements.
Advertised job opportunities on social media
platforms and job boards.
Coordinated schedules to arrange management
interviews with applicants.
Pre-screened resumes prior to sending to
corporate hiring managers for consideration.
Sourcing for technical and non-technical
specialists
First interview and communication with
candidates
Contact
Address
Kent, WA, 98030
Phone
kristinababanina0797@gmail
.com
Skills
Team player
Sourcing
Tech recruitment
Job post writing
Video/phone interviews
X-Ray Search
Boolean Search
Microsoft Excel
Microsoft Word
Estimation
Agile and Scrum
Full-cycle recruitment
Creativity
Problem solving
HTML/CSS
Git
Stress resistance
Languages
Russian
Approval and onboarding candidates
2021-10 -
2022-02
IT Talent Sourcer
WorkNest Technologies, Kiev, Ukraine
Supported hiring process by scheduling interviews, conducting reference checks and completing
various paperwork.
Operated and maintained applicant tracking
and candidate management systems.
Studied job descriptions and qualifications to
determine applicant requirements.
Coordinated schedules to arrange management
interviews with applicants.
Verified applicant references and employment
details.
Sourcing for technical and non- technical
specialists
Pre-screening candidates
Cooperate with recruiters, HR department, CEO
2021-01 -
2021-09
Customer Service Representative
Blogger, Ukraine
Provided primary customer support to internal and
external customers.
Maintained customer satisfaction with forward-
thinking strategies focused on addressing
customer needs and resolving concerns.
Answered customer telephone calls promptly to
avoid on-hold wait times.
Found an individual approach to each client
Had a successful experience with more than 100
clients
2016-09 -
2019-12
Teacher of English
ABC School, Kharkiv, Ukraine
Administered assessments and standardized tests
to evaluate student progress.
Prepared and implemented lesson plans covering
required course topics.
Ukrainian
English
Led interesting and diverse group activities to
engage students in course material.
Utilized multimedia strategies and technology to
convey information in fresh and interesting ways.
Fill out the reports
Kept classroom organized, clean and safe for
students and visitors.
2016-09 -
2019-12
Administrator
ABC School, Kharkiv, Ukraine
Oversaw successful planning and execution of
staff meetings, parties and events.
Computerized office activities, maintained
customer communications and tracked records.
Completed forms and reports.
Screened and transferred incoming calls, took
down messages and transmitted information and
documents to internal personnel.
Managed agendas and calendars, boosting
productivity and improving organizational
initiatives.
Coordinated with human resources department
to handle payroll and personnel databases.
Education
2015-09 -
2019-05
Teacher of English Language And
Literature
National Pedagogical University of T. Shevchenko - Ukraine
Contact this candidate