Customer Representative Receptionist

Allauna Fields

*** ****** ***. *******, ** *****

********@***.*** 817-***-****

Employment Experience

Customer Representative March 2018-Jan2020

Allstate -American Express Fort Worth, TX

Contact customers to respond to inquiries

Notify customers of claim investigation results or any planned adjustments

Confer with customers by telephone or in person to provide information about products and/or services

Receive and enter orders, cancel accounts, and obtain details of complaints

Check to ensure that appropriate changes are made to resolve customers' problems

Receptionist January 2018-May 2018

Lifestyle Nails Grapevine, TX

Greeted clients as they entered the salon

Answered phones and booked appointments

Kept the salon front clean, professional, and inviting

Performed transactions for client services

Informed clients about new services and discounts

Cashier August 2017-January 2018

Papa John’s Bedford, TX

Greeted customers as they entered

Managed customer orders and resolved issues

Received customer payments by cash and credit

Issued receipts, refunds, credits, or change due to customers

Entered data in a timely manner

Trained new employees

Education

High School Diploma May 2018

Keys High School

PCT apprenticeship program July 2021

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