Service Representative Customer
Resume:
Rodrigo Chavez
Customer Service
Socorro, TX 79927
*************@*****.***
SKILLS
● Bilingual: Spanish
● Active Listening Skills
EXPERIENCE
Alorica East, 1440 Goodyear Dr, El Paso, TX 79936 - Customer Service Representative
March 2014 - January 2015
● Maintain proper professionalism, patience, and efficiency to provide new customer relations.
● Increase company revenue by encouraging the consumer to invest in our products.
Dish Network, 1285 Joe Battle Blvd, El Paso, TX 79936 - Customer Service Representative
August 2001 - January 2014
● Manage escalated customer issues, from various channels of distribution, to a solvable resolution through proper judgment.
● Maintain a high level of professionalism, patience, accountability and efficiency to minimize customer dissatisfaction.
● Increase customer loyalty, communication and collaboration of the company to maximize trends and implement into our records. EDUCATION
Southwest University, 6101 Montana Ave, El Paso, TX 79925 - Associates Degree in Business Management
August 1994 - June 1997
AWARDS
Multiple G.E.M. (Going the Extra Mile) recipient in customer service.
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