Michael Hendrix Jr
Exceptional customer service representative and cashier
Abilene, TX 79605
*************@*****.***
Dedicated to help maintain customer satisfaction as well as contributing to business development. A quick and reliable hands on learner who enjoys working in fast paced environments with strong time management and prioritization abilities.
Authorized to work in the US for any employer
Work Experience
Team Member/Cook
Noodles & Company - Colorado Springs, CO
May 2022 to Present
• Follow recipes that require weighing and mixing ingredients.
• Maintaining regular food safety and sanitation policies.
• Executing closing procedures.
• Operating kitchen equipment such as ovens, grills and fryers.
• Carefully following special requested orders.
Food Runner/Busser
The Broadmoor - Colorado Springs, CO
July 2021 to May 2022
• Delivering guest's food in a timely matter within a fast-paced environment.
• Supporting waiter staff in resetting tables before the next guest arrives.
• Maintaining organization of the expo line and the order tickets in the back of house. Cook/Prep
McDonald's - Colorado Springs, CO
January 2019 to August 2021
• Maintaining a proper amount of food product for lunch and dinner throughout the work shift.
• Cooking product at the right temperatures.
• Making sure food gets sent out on time for the customers.
• Maintaining cleanliness in the kitchen during down-time.
• Never running out of product during rushes.
• Communicating all special orders with the rest of the kitchen staff. Customer Service Representative and Cashier
The Home Depot - Colorado Springs, CO
February 2018 to October 2018
• Assisting with returning customer merchandise and or checking out customers while providing efficient and exceptional customer service.
• Placing online orders.
• Organizing orders that arrived into the designated order pick up areas for pick up. Education
High school or equivalent
Cooper High School
Skills
• Customer Service (1 year)
• Customer Support
• Call Center
• CSR
• Customer Care
• Busser
• Food Service
• Restaurant Experience
• Kitchen Experience
• POS
• Host/Hostess
• CRM Software
• Business Development
• Food Preparation
• Account Management
• Serving Experience
• Communication skills
• Computer skills
• Data entry
• Typing
• Cash handling
• Cashiering
• Food Safety
• Microsoft Office
• Cooking
• Food Handling
• Microsoft Powerpoint
• Meal Preparation
Assessments
Data Entry Skills — Expert
December 2018
Measures a candidate's ability to accurately input data and effectively manage databases. Full results: Expert
Customer Focus & Orientation Skills — Proficient
December 2018
Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Proficient
Verbal Communication — Proficient
December 2018
Measures a candidate's ability to effectively convey information when speaking. Full results: Proficient
Written Communication — Proficient
December 2018
Measures a candidate's ability to convey written information using proper grammar rules. Full results: Proficient
Sales Skills: Influence & Negotiation — Highly Proficient December 2018
Measures a candidate's ability to effectively use influence and negotiation techniques to engage with and persuade customers.
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.