Customer Service Shift Leader

Cheyenne Curry

**** ******* **.

Clarksville, IN 47129

Cellular 502-***-****

**************@*****.***

Objective

I am seeking long term employment with an organization in which I can grow professionally and further enhance my skills, knowledge and experience.

Qualification Highlights

•I am passionate, hardworking, have a positive attitude with everything I do. I take pride in my work and am always willing to go out of my way to help others.

•I have a strong desire to succeed

•Ability to work well with others

•Love of learning and dedication to available seminars/classes.

•I am a person that likes to get the job done right the first time

•I am adaptable and can quickly pick up on techniques and strategies utilized daily

Work Experience

Vision Works, Clarksville, IN.

Dispensing & Measuring Optician, February 2015 – Current

Design, measure, fit and adapt lenses and frames for client according to written optical prescription

Assist client with inserting, removing, and caring for contact lenses

Welcome visitors by greeting them, in person or on the telephone

Answer multi-line phone, screen and direct calls

Prepare work order for optical laboratory containing instructions for grinding and mounting lenses in frames

Keep workplace clean/neat/orderly

Clarion Hotel, Jeffersonville, IN.

Receptionist & Server, March 2013 – February 2015

Greeted, registered, and assigned rooms to guests

Processed guests check-ins and check-outs

Prepared and completed room and restaurant bills

Provide excellent customer service, take orders, and deliver food

Keep work environment clean and safe

BBA Tanning Salon, Clarksville, IN.

Tanning Technician, January 2012 – December 2012

Greet all guests

Conduct tour of the salon, answer questions and promote memberships

Answered phones

Meet product sales goals

Arby’s, Clarksville, IN.

Shift Leader, June 2010 – September 2011

Ensure a pleasant experience for all customers, responded to customer complaints and inquiries

Assists with supervising the day-to-day task assignment and performance of team members

Adhere to all city, county, and state regulations

Complete daily paperwork and reports

Conduct periodic inventories

Skills & Proficiencies

Possess strong public relation and communication skills

Understand the importance of providing excellent customer service, to maintain customer satisfaction, create trust and generate return business

Planning & scheduling

Microsoft Word, Excel, Outlook, PowerPoint

Ability to type 85+ WPM

Education

Clarksville High School

2010 Graduate, GPA 3.4

References

Available upon request.

Contact this candidate