Administrative Assistant Customer Service

CHARLESETTA STERLING

** *** ****** *****, **. Helena, SC 29920 • 843-***-****•********.**@*****.***

Professional Summary

Administrative Assistant with organizational skills, knowledge of corporate policies and procedures. Excellent communication and people oriented people skills with extensive and strategic planning capabilities. Reliable and dependable, excellent time management skills.

SKILLS

Teamwork and collaboration • Pleasant demeanor

Excellent communication skills • Supervising staff

Customer service-oriented • Team building

Work History

St. Helena Elementary School – 1025 Sea Island Parkway, St. Helena, SC 29920

Campus Finance Specialist, 06/1995 to Current

•Managed electronic records and handled all file requests

•Screened all visitors and directed them to the correct employee or office.

•Prepared cash deposits from school activities and made bank deposits.

•Liaised with vendors to order and maintain inventory of office supplies.

•Provided logistical support for programs, meetings and events including room reservations for travel, agenda preparation, materials printing and calendar maintenance.

•Created and implemented standard operating procedures for records handling.

•Performed accounts receivable duties including invoicing, researching chargebacks, discrepancies and reconciliations.

•Reconciled account balances and financial documentation such as bank statements, cash receipts, and school accounts.

•Assisted with school event planning, including Parent Engagement Night, Parent University, Literacy Night and other arrangements.

•Processed accounts receivable and accounts payable.

•Assisted administrative team members with completing daily tasks in order to maintain a smooth workflow.

Education

Bachelor of Science: Electronic Health Records Management, 2018 Ashworth College – Norcross, GA

Bachelor of Science: Human Resources / Management, 2005 Park University – Kansas City, MO

High School Diploma: 1983 Beaufort High School – Beaufort, SC

Accomplishments

•Member Delta Epsilon Tau National Honor Society – September 2018

•Support Staff of the Year 2016 – 2017

•Certified Notary Public License 2017

•Support Staff of the Year 2011 – 2012

•Member South Carolina Association of Educational Office Professionals – June 2000

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