Data Entry Customer Service
Resume:
DESTINY BAUTISTA
Cleburne, TX ***** 682-***-**** *******.********.**.**@*****.***
BUSINESS SUMMARY
I can handle fast-paced demands while maintaining quality performance and great customer service. I enjoy working with customers via email, in person, and/or on the phone. I make sure each and every customer knows they are top priority and that I will go above and beyond to solve all the problems possible. If I can’t solve the problem I will make sure that they are connected to the person that can. People enjoy talking with me due to the fact that I will explore any and all options available to me to make sure they are satsified when we end our call or transaction.
SKILLS
•Daily logging •Clerical •Tech Savvy •Phone etiquette
•Microsoft office •Data entry •Sales •Customer service
•Leadership skills •Time management •Appointment Scheduling
EXPERIENCE
Globe Life Insurance, Mckinney, TX – Customer Service Representative
AUGUST 2022-CURRENT
Receive incoming calls from clients and soon to be clients
Work from home Customer service
De-escalate irate customers and problematic situations
Appropriately answer Customer questions and help facilitate their experience.
American Income Life, Cleburne, TX - Insurance Agent
MARCH 2020 - JULY 2021
●Received incoming calls from clients and soon to be clients .
●This was a WFH CSA job.
●Data entry
●Customer Service
Rose & Co. Boutique, Cleburne, TX - Cashier
JUNE 2019 - AUGUST 2020
●Cash handling and Customer service
●Took orders on the phone, online and in person.
HM Cleaning Services, Cleburne, TX - Receptionist
AUGUST 2018 - NOVEMBER 2018
●Received incoming calls and placed outgoing calls to customers to set appointments.
●Customer service
●Data entry
●Scheduling appointments
EDUCATION
Joshua High School, Joshua, TX - Diploma (3.7 gpa)
MAY 2017
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