Customer Service Delivery Driver

Abdulla Jassim

205-***-**** *************@*****.***

EDUCATION

Secondary Diploma May 2017 Hoover High School, Hoover, AL

Studied at McDonald’s Hamburger University July 2019 Studied a 10 day intensive licensure training for management in Chicago, Illinois

Obtained university class credits for business management.

HIGHLIGHTS OF QUALIFICATIONS

8 years of experience in customer service.

Received outstanding customer service honors from corporate unit.

10,000+ hours in the customer service industry.

Proven success in a managerial role.

Obtained honors and awards for sales growth in a managerial role.

Excellent communication and delegation skills.

Facilitated a diverse team growth and efficiency in the workplace.

WORK EXPERIENCE

McDonald’s Company December 2014-2021

Crew Member: working alongside cook, drive thru, and managerial staff.

Crew Trainor: trained team members in the workplace to ensure efficiency.

Shift Manager: lead team members in each shift to provide an efficient and healthy workplace.

1st Assistant Manager: facilitated scheduling, truck orders, and training.

General Manager: Lead all aspects of the store such as labor, customer service, hiring, and food costs.

Attended corporation conferences out-of-state for managerial growth skills.

Jack’s Family Company Corporation May 2021-Present

General Manager: Lead all aspects of the store such as labor, customer service, hiring, and food costs.

Oversees day-to-day operations to accomplish goals.

Resolve internal staff conflicts efficiently to benefit the workplace.

Develop and achieve financial plans.

Leads training to all potential general managers in the City of Tuscaloosa.

ADDITIONAL EXPERIENCE

Property Management of Condominiums May 2018-Present

Manages two condomiums for tenants.

Ensures quality and safe living quarters.

Attends to all tenants needs and maintenance.

DoorDash Delivery Driver May 2019-2020

Ensured food order was delivered on time for customers.

Attended coporate meetings for training.

Contact this candidate