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Service Representative Customer

Location:
Brampton, ON, Canada
Posted:
December 31, 2022

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Resume:

WAJEED SOOBADUR

** *********** **,

Brampton, ON, L7A 4W6, Canada

Cell-647-***-****

adudf4@r.postjobfree.com

SUMMARY

Healthcare EVS Supervisor with 10+ years of experience as a middle Manager in Starwood company. Looking to leverage my knowledge and experience into role as Part Time Pre-Boarding Officer

SKILLS AND PROFICIENCIES-Excellent interpersonal and communication skills-Bilingual Language English/French-Microsoft Office: Word, Excel, PowerPoint, Access

EDUCATIONAL QUALIFICATIONS

Diploma Business Administration - North American College, Toronto Dec 2015-Nov 2016

Diploma Hospitality Management (AHMA) London, UK 1994

EXPERIENCE

EVS Supervisor 02/2018-Current 5 yrs.

Humber River Hospital – Toronto, ON

Supervised and Supported housekeeping personnel to maximize quality of service and performance.

Reviewed employee performance and devised improvement plan to achieve goals.

Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.

Pre-Boarding Screening Officer 02/2017-06/2017

Catsa – Toronto, ON

Inspected carry-on items through x-ray viewing equipment to determine whether content included objects warranting further investigation.

Upheld strong customer service standards while completing screenings.

Customer Service Representative 06/2013 – 10/2015

Loblaw – Toronto, ON

Demonstrated excellent communication skills in resolving product and consumer complaints.

Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.

Assistant Food and Beverage Operation Manager – 11/2004 – 11/2012

Starwood Le Meridien - Mauritius

Oversaw Resort Hotel food and beverage operations, delivered day-to-day consistency and set and maintained highest food quality and service standar



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