PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

CHINENYE NDIDIAMAKA IJOMAH

Osun State, :

080******** - adudeq@r.postjobfree.com

Experienced professional with over 5 years of business support experience. With core competencies in customer support, virtual assistance and sales. Highly passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Bringing excellent communication, problem-solving and organizational abilities.

Seeking new position with room for advancement where her abilities and a results- oriented nature will be highly valued.

Customer and client relations

Scheduling and calendar management

Workflow planning

CRM Tools

Microsoft Office

Technical Support

Virtual Assistance

Digital Marketing

Remote Technical Support

Telemarketing

Sales

Complaint resolution

Data entry skills

02/2022 to Current Technical Recruiter (remote)

Rakuten Travel Xchange

Collaborates with internal hiring managers to drive staffing solutions that meets the needs of the business by identifying, attracting and hiring the very best technical candidates available.

Effectively recruits candidates through Internet research, internal database, cold calling, referrals, networking, job fairs, and other strategies. 01/2020 to 12/2021 Sales Representative/Front Desk Office Manager Franco Enterprises

Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations. Increased sales by offering consultation on products and services and applying customer service and upselling techniques.

Revitalized product revenues to over NGN 5,000,000 monthly. 06/2019 to 06/2020 NYSC (Chemistry Teacher)

EDUCATION

TRAININGS AND CERTIFICATIONS

Barako Community Secondary School – Gokana, Rivers State Instructed students in lab by teaching safety protocols for proper use of chemicals and safe disposal of hazardous materials.

Inspected lab equipment before student use to reduce chances of potential hazards.

02/2007 to 12/2016 Sales Representative

Franca Kids World – Ilesa Osun state

Created stunning displays to capture customer attention and increase sales. Dressed and accessorized mannequins to highlight featured clothing and accessories.

Increased sales by offering advice on purchases and promoting additional products.

2018 Higher National Diploma: Applied Chemistry

The Federal Polytechnic - Ado-Ekiti, Ekiti State

2013 National Diploma: Science Laboratory Technology The Polytechnic - Ibadan, Oyo State.

LinkedIn Learning

Customer Service: Serving Customers Through Chat and Text Prepare Yourself for a Career in Sales

Google Digital Skills for Africa

The Fundamentals of Digital Marketing

Cousera

Introduction to CRM with HubSpot

Contact this candidate