Adminstrative Medical Assistant /Customer Service Rep
Resume:
M E L I S S A
O P A C H I N S K I
***********@*****.***
Wall, NJ 07719
PROFESSIONAL SUMMARY
Detail-orientated administrative professional with experience in legal environments, as well as Customer Service and Sales Management. Excellent written and verbal communication skills. Proficient in Microsoft Office, Word. Works well as part of a team, as well as independently. Quick learner.
SKILLS
Case preparation Documents and correspondence
Schedule appointments Prepare documents
Copier, phone, fax and postage machine
operation
Prioritization
EXPERIENCE
Legal Secretary Intern/Receptionist, Stone Catley Law Offices, Jul 2020 Current, Neptune, NJ Maintained case files in hard copy and electronic file format. Scheduled meetings and calls with opposing counsel, clients, and witnesses. Received, screened, logged, and distributed incoming mail and packages and attached documents to case files.
Managed attorney's calendars and scheduled court appearances, appointments, and events. Produced standard legal documents with templates and proofread prepared materials before distribution.
Collected and assembled materials, exhibits, and documents for court appearances, meetings, and hearings.
Clearly communicated messages to clients and attorneys with accuracy and detail. Prepared, proofread and processed legal documents, including the pretrial agreements, subpoenas and motions for different cases.
Supervisor of Operations, Klean Com, Aug 2020 May 2021, Hamilton, NJ Promoted team collaboration .
Established objectives for staff, monitored performance, and coached on strategies to improve results.
Maintained onsite presence to oversee operations and verify compliance with company operational standards.
Retail Store Manager, Zales Jewelry, Jan 1997 Aug 2007, Eatontown, NJ Established customer relationships to generate more business, maintain store profitability, and expand brand loyalty and recognition.
Worked on sales floor and interacted with customers and employees to maximize and expand potential.
Partnered with district leadership to smoothly implement new policies and procedures. Issued detailed responses to complaints resolving customer service issues with timeliness and organization.
Managed daily operations of Sales establishment and monitored activities to verify compliance. Managed employees, scheduled shifts, determined and provided training needs, and conducted MO
May 2014
performance reviews.
Monitored and adjusted staff schedules based on business requirements. Daily Count Sheets and quarterly overnight inventories. EDUCATION
Certification/Licensed CMAA, CEHRS,, Admin. Medical Assistant, Electronic Health Record, Billing and Coding, Medical Term.
Ocean County Vocational Technical School Toms River, NJ
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