Service Representative Customer

‘SKILLS

Public Relations & Customer Service

Sales & Sales Management

Dependable, Organized, Team

‘Supporter

Positive Attitude

Eager to learn new skills

Computer Skilled

Safety Conscious

‘Cash Drawer Reconciliation

Sorting & Filing

EDUCATION

‘Lemont Township High School

Lemont, It + 06/1973

General

PROFESSIONAL SUMMARY

Known for being upbeat, positive and supportive in all areas of

customer service. Willing to learn all aspects of the company business.

Reliable, honest & dedicated.

Objective: To quickly become a trusted liaison between customers,

‘management & sales team, while maintaining a positive, pleasant

attitude @ producing high quality work,

WORK HISTORY

United Trust Bank - Bank Teller

Palos Heights, I. + 07/2014 - 10/2015

+ Reconciled cash drawer and resolved discrepancies.

+ Counted and packaged currency and coins.

+ Provided customer records, account statements and copies of

checks.

Palos Country Club - Banquet Sales Co-ordinator

Orland Park, IL » 07/2011 - 10/2015

+ Coordinated weddings, reunions, and corporate meetings throughout

banquet and conference spaces.

+ Managed budgeting and invoicing.

+ Greeted and assisted guests by gathering information pertaining to

reservations or requests.

US Postal Service - Customer Service Representative

1, CO, AZ » 08/1974 05/1966

+ Provided primary customer support to internal and external

customers.

+ Responded to customer requests for products, services and company.

+ Delivered exceptional customer service to every customer by

leveraging extensive knowledge of products and services and

creating welcoming, positive experiences.

‘The Carousel - Cashier, Bartender

Lemont, Ik + 07/1996 - 05/2009

7 SS seta eet: cn ene it

é Kept br presentable and wel stocked to meet customer neds.

+ Managed accurate register and produced daily sales reports backing

Up inventory usage.

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