Apartment Manager Property

Louis Agreda

adudbk@r.postjobfree.com

**** **** ******

San Jose, CA 95126

T: 408-***-****

Experience Matusich & Raich Property Management

San Jose, CA

Resident Apartment Manager December 2020 — November 2022

• Stratigically lead 50 unit apartment complex in a direction that repositioned the property for higher rental value. Transformed operation that was under occupied to achieve full occupancy by Q2, and maintained rate through Q3, Q4, and so forth.

• Drove a cross-division effort to reduce annual expenditures by creating LA on Call, a fee-based task provider service with respect to property maintenance, inspections, renovations, ect., streamlining and formalizing daily operations to eliminate duplicate responsibilities and optimize timeliness of vendors.

• Professionally resolved tenant complaint and property concerns; proven efficiency resolving emergency after-hours issues (on-call 24/7)

• Explored different and new marketing tactics driven from competitive market analysis data (from social media to listing partnerships) that resulted in further consideration and tenant acquisition over time.

• Collaborated with owners on developing, enforcing, and negotiating rental agreements in accordance with the California Apartment Association.

• Collected rents, deposits, and managed financial expenses, budgeting, and reporting for owners; reporting includes keeping financial records from property operations, creating monthly financial performance charts.

Office Admin Assistant March 2020 — December 2020

• Worked in a position that allowed for promotion to the role of Resident Apartment Manager.

• Main role to answer, screen and direct phone calls and inquiries from customers/tenants, delivery persons and contractors. Take messages and forward them accurately. Troubleshoot any issues relating to desktop and phone systems.

• Open and distribute mail, as appropriate, and help prepare tenant communications (memos, signage, etc.). and other office letters and documents. Send, receive, and distribute mail and deliveries for property managers and broker of record. Santa Clara University

Santa Clara, CA

Alumni Association Event Planner Fall 2017 — March 2020

• Exemplary ability to lead large teams of contract staff, employees, or volunteers, communicating the event plans and instilling a vision of the event’s purpose in order to elevate alumni, student, and guest experience.

• Well-rounded experience across the many areas involved in event planning, such as marketing, logistics, public relations, audio-visual production, vendor management, contract negotiations, and team leadership.

Education

West Valley College, Saratoga, CA

Associates of Science in Math and Science Spring 2020 Technical Skills JavaScript, HTML, CSS, Java, C and C++ (basic), Matlab, SQL, Excel, Unix, Python, Ruby, AppFolio

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