Customer Support Coordinator
Resume:
JUSTIN CHANYANG PARK
AREAS OF EXPERTISE
• Departmental Liaison • Logistics Planning • Complaint Resolution
• Customer Relations • Data Protection • Information Flow Coordination
• Conflict Management • Filing Systems • Workflow Management
• Statistical Reporting • Scheduling • Organizational Efficiency EDUCATION / CERTIFICATIONS
AWS Restart Cloud Computing Program ACI Learning Denver, CO 2022 Graduate PROFESSIONAL EXPERIENCE
Pharmacy Triage-1 Support Jan. 2019 – CURRENT
Children’s Hospital of Philadelphia Pharmacy Department - Philadelphia, PA
• Efficiently delivered categorized medications to Pyxis Medication Dispensing Units throughout the interconnected hospital buildings in University City, for nurses to dispense to patients.
• Successfully transported off-batch medications integrated through delivery routes during narcotic delivery phase.
• Cost-effectively planned the handling of sensitive chemotherapy, dialysate, TPN/Lipid bag medications and materials for delivery to hospital units.
• Successfully coordinated delivery of off batch medications to operating rooms intended for use in surgery the following day, while simultaneously retrieving high value medications for reprocessing.
AGE Program Manager Sept. 2018 - Jun. 2019
7th Equipment Maintenance Squadron - Dyess Air Force Base
• Consulted as the point of contact for Hazardous Material Program. Coordinated with base contracting HAZMART Organization communicating orders for hazardous material and verified the expiration of hazardous items following a strict agenda.
• Provided customer support to mechanics by distributing tools, trucks, toolboxes, and hazardous materials essential to mission readiness.
• Retained reports with government vehicles; communicated any mechanical failures and upcoming inspections for the Logistics Readiness Squadron as the Vehicle Coordination Officer.
• Maintained records with established due dates for precision measurement equipment calibrations. Coordinated the removal, delivery and replacement of precision items used on ground equipment.
• Managed fuels program coordinating the inspection and refueling of the JP-8 Fuel Tanks for the entire 7th Equipment Maintenance Squadron. AGE Journeyman Sept. 2017 - Sept. 2018
7th Equipment Maintenance Squadron - Dyess Air Force Base
• Maintained and inspected a total of 721 ground equipment units for operation utilizing technical instructions.
• Conducted 57 periodic and special inspections on equipment and fixed 86 discovered errors on Aerospace Ground Equipment valued at 37 million dollars.
• Dispatched 962 aerospace ground equipment assets in support of B-1 Bomber and C-130 Hercules aircraft worth 11.9 billion dollars. ******.****.***@*****.***
EXECUTIVE SUMMARY
Highly organized Pharmacy
Employee with hands-on expertise
in providing administrative and
clerical support skills in
high-volume logistical settings.
Skilled in maintaining distribution
support schedules, supporting daily
operations, coordinating flow of
information, assisting with projects
and undertaking hazardous
medication distribution.
Recognized for handling sensitive
data with special focus on ensuring
its confidentiality and integrity.
Strong attention to detail with
exceptional time management
skills.
Strategic treatment of sensitive
materials in hospital setting,
allowing for timely delivery and
effective use of material resources
by caregivers for patients.
Proficient with Microsoft Office
Suites (word, excel, PowerPoint),
Google productivity suites, and
other applications.)
CONTACT ME
Skilled Communicator Distribution Support Coordinator Creative Problem Solver Philadelphia, PA
******.****.***@*****.***
linkedin.com/justinparkpro
Contact this candidate