Antonise Tyer
Laurel, MD
********.******@*****.***
I am currently looking for a full time or part time position in an environment that offers a greater challenge, increased benefits for my family, and the opportunity to help the company advance efficiently and productively
Authorized to work in the US for any employer
Work Experience
Specialist
Apple Inc. - Annapolis, MD
December 2018 to December 2021
Assess customers’ support needs when they arrive, then provide solutions or refer them to other team members. Flexibility to regularly rotate through different technical specialties and skill sets. Sell the products and give assistance or information about them. Student Intern
Heart to Hand, Inc. - Largo, MD
February 2019 to May 2019
Conducted data extraction and data entry tasks for company organizational use. Increased awareness of accessible health support services for HIV positive patients. Sales Associate
Best Buy - Bowie, MD
May 2018 to September 2018
Provide great customer service and help out with any of the customers needs. Sell customers products and give them the proper benefits and resources.
Telehealth Project Intern
Zane Networks, LLC - Washington, DC
May 2018 to August 2018
Provided assistance for DC Telehealth projects to improve healthcare quality and access to patients in undeserved areas. Created workflow presentations and trained all onboard staff/professionals. Front Desk Receptionist
Office of Student Life Bowie State University - Bowie, MD June 2017 to May 2018
Assisting students with their inquiries.Handle general office paperwork and provide administrative support for Estimating department and scheduling. Setup and maintain files, paper and electronic. Effectively communicate professionally via phone, email and in person. Ability to take direction well and multi-task for simultaneous projects. Well organized and great customer service. Dental Front Desk Receptionist
Silver Spring Dentistry - Silver Spring, MD
February 2015 to May 2017
Director of first impressions: Answering telephone and helping customers with their needs: questions, scheduling, etc. Schedule appointments for new patients. Send important information to patients for their visit. Receive patients on their appointments and communicate to other team members. Call patients to remind them of their appointment Prepare charts. Document treatment progress. Communicate with patient’s referring dentist and obtain necessary records prior to appointment. Provide patients with support and guidance if necessary. Financial consultation and collect fees. Run daily reports. Manage special projects. Data entry. Generate treatment letters. Verifying insurance eligibility for all patients with dental insurance. Preparing and submitting electronic claims for treatment rendered. Education
Bachelor's in Psychology
Bowie State University - Bowie, MD
August 2015 to May 2019
Skills
• Microsoft Office (5 years)
• Dentrix (2 years)
• Bilingual
• Receptionist
• Scheduling
• Filing
• Billing
• CPR
• Inventory
• Dental Receptionist
• Medical Billing
• Medical Imaging
• Insurance Verification
• Medical Scheduling
• Medical Office Experience
• Phone Etiquette
• Medical Coding
• HIPAA
Assessments
Receptionist — Expert
February 2020
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Expert
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I am dedicated and passionate about the field of pediatric dentistry. I aspire to become a pediatric dentist and help others spread awareness on the importance of oral health. I want to make Children’s experience in the dental office one to remember. I love children and love working with them. I want to contribute to the company’s success with my exceptional customer service and genuine heart.