Data Entry Service Representative
Resume:
ERIC
UGENYI
E
U Plano, TX *****,
*************@*****.***
PROFESSIONAL SUMMARY
Careful and attentive [Job Title] recognized for skills in accurate data entry and information management. Collects data from diverse sources, compiles information and expertly corrects problems to achieve quality targets. Expert [Software] user.
SKILLS
• Information verification • Report preparation • Error correction
• Document scanning • Microsoft Office
EXPERIENCE
Data Entry (Inventory) January 2020 - September 2022 TwinMed Dallas, Texas
• Compared data entered to source documentation for accuracy and completeness.
• Updated and maintained databases, tracking and improving recordkeeping.
• Achieved daily production quotas through consistent workflow prioritization. Entered customer and account data by inputting alphabetic and numeric information on keyboard according to screen format.
•
• Kept upload errors low by carefully checking source data for errors.
• Ensuring data is backed up.
Customer Service Representative May 2019 - December 2020 RSI Plano, Texas
• Answered customer questions about policies and procedures with friendly and knowledgeable approach.
• Investigated and resolved customer concerns related to order inquiries and delivery tracking.
• Maximized satisfaction by anticipating needs and consistently offering expert support.
• Anticipated needs and resolved problems to keep customers happy.
• Delivered fast and friendly service to handle questions and service complaints.
• Followed up with customers to offer additional support and check resolution satisfaction. City Manager /Channel Manager(Mobile Phones) July 2013 - June 2017 HUAWEI TECHNOLOGIES CO..LTD Lagos, Lagos, Nigeria
• Organized regular inventory counts to keep records accurate and identify supply needs or loss points. Delivered products of consistent quality to customers by working directly with vendors/wholesalers on delivery to meet up customers demand
•
Helped team members(in-store sales representatives) tackle daily workloads with confidence through empowered training and motivational strategies.
•
• Boosted sales through successful advertising with point of sale giveaway campaigns.
• Set prices or credit terms for goods or services based on forecasts or customer demand.
• Conducted periodic performance reviews to assess employee performance.
• Developed advertising campaigns or sales promotions to increase brand awareness.
• Prepared staff work schedules and assigned specific duties. EDUCATION
Bachelor of Arts (B.A.) - Mass Communication (Advertising) May 2007 Olabisi Onabanjo University, Ago-Iwoye, Ogun State Nigeria
Contact this candidate