Service Representative Field Inspector

Gail S. Wilson

**** *. ******** ****** ****, CA *5240 * 209-***-**** home * 209-***-**** cell * adud2a@r.postjobfree.com

Objective

My objective is to gain employment as a Visual Field Inspector/ Customer Service Representative where my experience, skills and hard work is a benefit to my company and their customers.

Summary of Qualifications

Excellent Customer Service skills

Action oriented

Computer skills

Strong interpersonal and communication skills

Problem Solving

Punctual and dependable

Resourceful

Multi-Tasking

Education

Merced Adult School

Certified Specialist in MS Word, Excel and Power Point

College of Alameda

Business Administration

Experience

Field Inspector- S2 Inspections- May 2017 - Present

At S2 Inspections, I provide on-site information including: FANNIE MAE Annual Inspections, FREDDIE MAC Annual Inspections, INSURANCE LOSS Inspections, Insurance Renewal Surveys, Capital Improvements Inspections, Exterior Surveys & Site Photos, MBA/CMBS Inspections, HUD/REAC Inspections, Lease Audits/ Leased Equipment Inspections, Repair Verifications, Merchant Site, Site Inspections/ Surveys, Mobile Home Vacancy Inspections, Collateral Inspections, Address Verifications, Site Photos, Location Verification Inspections.

Field Inspector Preferred Reports- April 2018 - June 2020

At Preferred Reports, I provide underwriters with precise data needed to access fire and liability exposures. Detailed reports regarding the value (ITV) calculation, diagram with dimensions and adjacent exposures, photos and recommendations for any observed hazards. I provide detailed assessments, interior/exterior inspections, high value dwelling (HVD) and drive-by inspections.

Office Assistant I – Merced County Human Resources May 2010 – November 2012

As an office assistant, my duties included general clerical, automation software programs, imaging equipment and mailings. I also conducted administrative studies and would prepare reports for supervisors. Responding to general inquiries from the public and maintaining cooperative working relationships with other staff and the public was a priority.

Customer Service Representative – AT&T - May 2009 – March 2010

At AT&T I handled questions or concerns customers may have had about their accounts, equipment or service. I offered alternative solutions as needed with the objective of retaining customer business.

Department of Motor Vehicle Report for Gail Wilson:

https://files.acrobat.com/a/preview/95be482d-369c-46a4-84c4-fc9333e835de

References available on request.

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