General Manager

Taylor Sutherland

***** * **** *** *** *A

Caldwell, ID 83607

Cell: 208-***-****

Email: ******.************@*****.***

Objective

Professional growth in the service industry

Education

Work History

Server/Cashier

- Greeted and took care of guests

- Placed orders and handled money transactions

- Communicated with cook staff to ensure the food outcome was satisfactory to guests Shift Leader/Assistant Manager

- Managed the crew/shift; made sure everything ran smoothly

- Opened/closed the restaurant

- Handled customer complaints and concerns/solved problems and answered questions

- Traveled to several different stores to help with training Restaurant General Manager

- Managed entire crew and restaurant

- Responsible for promotions, hiring, training, scheduling, inventory, food orders, etc.

- Ran good cost of labor, speed, and food cost

Baker

- Prepping and baking all goods for restaurant

Employment

Mitzel’s American Kitchen: 2012 - 2015 Host, server, expeditor, and caterer Ridley’s: 2015 - 2016 Deli Clerk Pizza Hut: 2016 - 2021 Server, cook, driver, shift manager, trainer, assistant manager, general manager Smoky Mountain: 2018 - 2019 Server (minimal bartending) Papa Murphy’s: 2020 - 2021 General manager Wingstop: 2021 - 2021 General manager Panera Bread: 2018 - 2018 & 2021 - 2022 (Current) Cashier and Baker

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