Data Entry Front Desk

FELICISMO RIETA JR

**** ******* *****

New Port Richey, FL 34652

Cell: 813-***-**** Email: ***********@*****.***

SUMMARY

An innovative, dedicated, results-oriented, motivated, and quality assurance professional with over 36 years working in a team environment and having banking experience. Managed multiple tasks and special projects efficiently at every employment. Skilled in responding to critical situations, adapting to changes, and effective communication. A great team member that produced quality work and consistently exceeded the departments’ goals.

PROFESSIONAL EXPERIENCE

JPMORGAN CHASE, Tampa, FL October 2012 to November 2022

Payment Lifecycle Specialist

Monitored U.S. and international monies on a global scale in the Command Center

Worked with bank systems such as Global Funds Processor, Global Funds Control, Wholesale Data Capture, Customer Information Facility, Bank Alert Monitor, and Graphite (monitors Real Time Payments including U.S. and various international currencies)

As an Office of Foreign Assets Control and sanctions monitor ensured no terrorists, drug dealers, or designated nationals and blocked persons have initiated monetary transactions through the bank

Worked with Excel, Word, PowerPoint, SharePoint, Outlook, and Access

JPMORGAN CHASE, Tampa, FL June 2008 to October 2012

U.S. Dollar Transactions Processor

Processed and modified U.S. dollar payments for national and international banks during the day and night shifts

Communicated with internal clients around the world in regards to their payments originating with them and ensuring information is correct

JPMORGAN CHASE, Tampa, FL August 2004 to June 2008

Treasury Services – Money Transfer System Processor

Processed and modified payments for Singapore, Australia, Hong Kong, Japan, Thailand, Indonesia, and Tianjin under the Asia Global Clearing System during the night shift

Processed foreign exchange payments on a daily basis

Implemented processes that helped streamline everyday procedures

Modified bank codes to ensure payments were directed to the correct financial institutions

Communicated proficiently with our international counterparts making sure to provide excellent customer service to other banks and their clients

JPMORGAN CHASE, Tampa, FL September 2001 to August 2004

Demand Deposit Account – Proof and Control Associate

Ran nightly reports for money files

Inputted figures into various spreadsheets to assist in proofing totals throughout shift

Ensured the combination of files balanced at the end of the day

JPMORGAN CHASE, Tampa, FL March 1999 to September 2001

Human Resources Associate

Worked front desk accepting applications and screening applicants for on-the-spot interviews with the recruiters

Inputted application information into the HR database for recruiters to review

Handled phone calls in regards to open positions, screening applicants, and taking messages for the recruiters

Assisted internal employees with inquiries on their pay, benefits, and training/education options

Presented orientation once a week to new hires

UNIVERSITY OF TAMPA, Tampa, FL November 1996 to March 1999

Admissions Coordinator

Accepted enrollment applications and screened potential students for on-the-spot meetings with the counselors

Inputted application information into the admission database for counselors to review

Handled phone calls regarding university inquiries, returning calls to messages left on the answering machine, and taking messages for the counselors

Ensured a student’s file was complete once enrolled including taking any dues and fees to the bursar office

Ran reports showing applicants and students info needed by the recruiters

EQUIFAX, Tampa, FL July 1993 to November 1996

Human Resources Associate

Worked front desk accepting applications and screening applicants for on-the-spot interviews with the recruiters

Inputted and updated employee information into the HR database

Handled phone calls regarding open positions, questions from internal employees, and handling messages for the recruiters

Assisted internal employees with inquiries on their pay, benefits, and training/education options

UNITED STATES ARMY, Fort Gordon, GA and Karlsruhe/Hanau, Germany July 1986 to December 1991

Radio Operator/Maintainer, Combat Signaler, Personnel Administrator

Operated and maintained various communication equipment (radios, phones, teletype machines, phone lines, and antennas)

Established and sustained communication between the company and headquarters during training and real-time situations

Supported the battalion for 5 months during Operation Desert Storm

Organized and updated records of the company’s personnel including their personal info, medical, awards, and training/educational documents

EDUCATION

Associate’s Degree – Hillsborough Community College

COMPUTER and WORK SKILLS

MS Word, MS Excel, MS Outlook, SharePoint, Access, and PowerPoint; Organization, Team Work, Communication, Problem-Solving, Time Management, Business Writing, Data Entry-60 WPM, 10 Key-8,000 KPH, Advanced Clerical Experience

AWARDS

Employee Recognition Awards

2017 2nd and 3rd Quarter Office of Foreign Assets Control No-Error Citation

Army Commendation Medal, Army Achievement Medal, Good Conduct Medal, Kuwait Liberation Medal-Saudi Arabia, Southwest Asia Service Medal, Army Service Ribbon, Overseas Service Ribbon

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