Office Receptionist Front

Jennifer Chaney

Rockwall, TX ***** • 469-***-**** • ***************@*****.*** • WWW: Online Digital Resume Professional Summary

Insurance Coordinator offering 10+ years of experience in a fast paced, high column dental office practice(6,000 + patients). Highly efficient in verifying, coordinating and processing insurance benefits. In addition, maintaining a full hygiene schedule 3.5 full time hygienist while performing daily front office duties(phones, scheduling, patient concerns, etc). Skills

Reliable

Attention to detail

Time management

Team work

Able to multitask

Organized

Dentrix practice management software

Eaglesoft practice management software

Microsoft Windows and Word

High-Volume Environments

Compassionate and Caring

Work History

Insurance/ Hygiene Coordinator, 07/2010 to 08/2022 GF Dental – Rowlett, TX

Filed and tracked insurance claims; Communicated claims status to patients as required. Verified benefits and created extensive policy breakdowns on each carrier plan. Verification prior to all appointments to ensure benefits were effective. Posted insurance checks(paper and electronic).

Calculated adjustments, write offs, and refunds on patients account. Collecting and posting patient's copayment also cash pay patients Scheduled and confirming hygiene, Orthodontic, and restorative appointments. Maintained confidentiality of patients finances, records and health status. Ensured patients data was on file and up to date in practice management software. Helped achieve revenue goals by managing patient collections and following on pending claims. Front Office Receptionist, 08/2009 to 05/2010

Elite Dental – Fate, TX

Greeted patients upon arrival and checked them in for their appointments. Scheduled patients for recall and restorative dental care. Built rapport with patients while they were waiting for their appointment. Provided clerical support to Doctors and staff by copying, faxing, and filing documents. Education

Diploma: General Studies, 1997

Lindale High School - Lindale, TX

References

References upon request

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