Social Worker Care Coordinator

SHANICE COLLINS, LMSW

*** ********* ****** ******, ** 07103 347-***-**** ***************@***.*** EDUCATION

Master of Social Work MSW May 2017

New York University

Bachelor of Arts, Sociology BA May 2015

CUNY Brooklyn College

LICENSURE

Licensed Master Social Worker New York, 2018

Objective: To secure a challenging leadership position in a growing organization that will help expand my learning, knowledge, and skills.

Summary of Qualifications: Dedicated licensed master social worker with extensive comprehension of arranging appropriate care, resources, and benefits for clients, based on their individual requirements. Skillful at handling crises situations in a prompt manner. Able to assess clients’ physical, mental, and emotional conditions, and providing them with assistance to ensure they are receiving the necessary services. Successfully work with clients, families, and service providers to formulate appropriate plans of actions. Profound insight into managing assigned caseloads in an efficient and effective manner, utilizing exceptional time management skills. Licensed social worker in the State of New York. Bilingual: English/Dutch. Knowledge of Microsoft Word, & Excel Outlook Express.

EXPERIENCE

Mount Sinai Hospital August 2020 to Present

LICENSED SOCIAL WORKER

• Develop options and treatment plans in a timely manner.

• Provide direct service to patients and families selecting treatment modality casework technique compatible with assessment and identified goals.

• Ability to identify, select, access, and make referrals to appropriate community resources.

• Monitor, coordinate, manage activities for high-risk psychosocial patients to ensure implementation of multiple services.

• Advocate for patients and families by interpreting their needs to and eliciting cooperation from other disciplines and community agencies.

• Identify and assist team in managing obstacles to treatment and/or discharge plans.

• Provide psychoeducation for patients and families.

• Collaborating with nurse to set up homecare hours.

• Participate interdisciplinary rounds, case conferences, staff meetings.

• Document in the medical record in accordance with standards set by Department of Social Work and/or regulatory agencies.

• Scheduling nurse evaluation with the state for MLTC.

• Collaborate with doctors, care coordinator and nurses to provide appropriate care for patients. CORE Services Group October 2019 to March 2020

DIRECTOR OF SOCIAL SERVICES

• Conduct thorough periodic reviews of the programming team's case files and supportive documentation as required by the funding agency, company policies and procedures to ensure that the highest quality of care and treatment is rendered to the clients served.

• Supervise program staff.

• Ensure that deadlines are met and that the work produced is of the highest quality.

• Develop and coordinate assessment, ILP planning, case management, permanency planning/housing placement, and conferencing clients as needed.

• Conducting team meetings, supervision, and case record audits.

• Reviewing all resident complaints and incident reports and ensuring follow-up on all findings.

• Ensuring accurate and timely submission of all program statistics and reports.

• Other duties as assigned and/or required by the Facility Director or designee. CORE Services Group November 2018 to October 2019

CLIENT CARE COORDINATOR

• Provide leadership and guidance to Social Services team

• Develop and deliver in-service training for case managers and other program staff.

• Ensure that the highest quality of care and treatment is rendered to the clients served

• Ensure that deadlines are met and that the work produced is of the highest quality.

• Develop and coordinate assessments, case management, permanency planning/housing placement, and counseling residents.

• Provide individual and group counseling as needed

• Ensure after care services for clients upon discharge

• Conduct treatment plans

• Advocate on client’s behalf

• Conduct interdisciplinary team meetings

• Conduct internal case conferences with families that are non-compliant with shelter rules and regulations

• Refer and link clients to outside community resources.

• Complete biopsychosocial assessments in a timely manner

• Monitor and advocate for clients with ACS/ preventative services

• Submit 2010E supportive housing applications for families with mental or medical disabilities

• De-escalate potential crisis situations and discrepancies in the facility CORE Services Group August 2017 to November 2018

CASE MANAGER

• Link clients to community resources

• Conduct client intakes

• Develop Individual Service Plan

• Identify benefits or entitlements that may be available to the client

• Meet with the clients to evaluate progress

• Assist clients in developing and meeting individual goals

• Advocate on the client’s behalf

• Assist clients in transitioning to independent living

• Ensure clients adhere to the facility’s rules and regulations

• Advise specific clients with maintaining compliance with ACS stipulations CERTIFICATES & TRAINING

• Certificate- Mandated Reporter: Identifying and Reporting Child Abuse and Maltreatment.

• Certificate- Protecting Human Research Participants

• Received training in (NASW) Code of Ethics

• Received training in Trauma Focused Cognitive Behavioral Therapy

• Naloxone Certified

• CPR

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