Data Entry Desktop Support
Resume:
Clarence Holmes Sr
Resume Details
Hatfield, PA *9440
**********@***.***
Seeking an equal opportunity in a company that provides stability and advancement. Authorized to work in the US for any employer
Work Experience
Uber / Lyft - Driver
Self-Employed - Montgomery County, Philadelphia
December 2021 to Present
Five star Platinum driver.
Real Estate Sales Agent
Liberty Bell Real Estate Agents - Jenkintown, PA
April 2015 to Present
Real Estate Sales Agent representing Sellers and Buyers in real estate purchase transactions. Each transaction is upheld to the highest standard and fiduciary obligation. Prior to working at Liberty Bell, I was with Long & Foster office located in Blue Bell PA for 8 years. IT Technician
Jefferson Hospital - Philadelphia, PA
March 2021 to April 2021
Perform preventive and repair maintenance, parts Installations, upgrades of medical mobile WOW carts throughout Jefferson Hospital.
Install elora power solutions enabling remote operations. perform software/firmware upgrades. Small power and manual hand tools. Document inventory for outbound usage and deployment. Work performed independently.
IT Technician
Insight Global / ACME / Albertsons - Philadelphia, PA March 2018 to February 2021
Install commercial POS systems, Inventory Receiving, Check out Registers, Scanners, Pin Pads, Employee Time Clocks, Server Switch Swaps & Hubs, Stage & Configure Food Service Scales, Set up Desktop PCs, Install Dex Ports, Use of Hand Tools and Power Drills, Prepare Send-back Inventory and Shrink Wrap Pallet, Able to meet critical deadlines
Technical Support Technician
AmeraCash Solutions, Inc - Philadelphia, PA
April 2009 to May 2018
Provide desktop support to Professional Staff and Business Owners; Windows 2000, XP, Vista and Windows 7.
Installation of POS Systems, software and various POS thermal printers and system configurations. Troubleshoot and repair hardware and software related issues. Perform Hardware System Upgrades and Rebuilds
Remote support and in person support installations throughout Philadelphia and Surrounding Areas. File Back Ups and Recovery. Cat 5 wiring and cabling including end/clip Installation. Network - LAN, WAN, wireless, router and switch connectivity and configuration. Angel Call Center, Help Desk Environment, Remote Support Via Go To Assist, Team Viewer and Log Me In. Information Technology Specialist
Innovative Technology Services, Inc - Audubon, PA
January 1999 to March 2009
Address end users with Installation of hardware and software configurations. Provide Level 2 Tech Support. Perform virus removal, PC Network updates, Data Backup and Recovery. LAN administration includes hub, switch and router connectivity. Windows 2000 Server, XP, Establish User Accounts and Permissions, Remote Support to End Users.
License & Certifications
Pennsylvania Real Estate Sales Person
PA Notary Public
PA Drivers License: Class-A
Endorsements: N-Tanker
Awards:
Grammy Certificate & Trophy Award
Five Star Professional of Philadelphia Magazine
Who's Who Award
RIAA Multi-Platinum Artist/Producer/Writer
IT Professional of the Year
Education
Bachelor's degree in Information Technology Management Buxton Derby University - Derbyshire
August 1995 to March 2000
Skills
• Microsoft Office (6 years)
• Help Desk
• It Specialist
• Information Technology
• Desktop Support
• Computer Repair
• Network Support
• Computer Hardware
• Microsoft Windows
• Technical Support
• Data entry
• English
• Photography
• Customer service
• Field service
• Maintenance
• Software Troubleshooting
• Mechanical knowledge
• Project implementation
• IT
• Computer literacy
• Computer skills
• Computer networking
• Time management
• Driving
• Van driver
Certifications and Licenses
HIPPA
April 2021 to April 2023
Health Information Privacy Act
PA Public Notary
June 2021 to June 2025
Real Estate License
May 2018 to June 2024
Driver's License
April 2022 to April 2028
CDL - Class A
Endorsements: N-Tanker
TWIC Card
Tanker Endorsement
Air Brake Endorsement
Assessments
Mechanical Knowledge — Proficient
October 2020
Understanding and applying mechanical concepts and processes Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Skill & Attributes:
Self-motivated, Relationship Builder, Team Contributor, Dedicated, Punctual, Goal and Detail Oriented, Q&A, Sales, Microsoft Office. Outlook, A+ Experience, R&D, Customer Support, Contract Negotiator, Multitask, Win7-10
OSX, Black Berry, IPhone Support, Remote Support, PC Hardware and Peripheral Installations, Upgrades, Software Installation.
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