social media, customer service, marketing, telecommunications
Resume:
Social media influencer
I run channels on multiple platforms (YouTube, twitch, and twitter) where I discuss various topics about social media.
Halco Energy/home energy coordinator
*/**11 – 5/2015
Oversaw production of logo promotion projects from start to finish. Outlined main features and determined key selling points. Worked in conjunction with merchants’ associations to handle logistics for various events. Utilized written and oral communication skills to promote skills to promote public image of clients. Researched market data, created ideas, wrote copy, contacted representatives, and represented client directly. Supervised the development of the company’s Web site.
Family Dollar/Store Manager
9/2008 – 2/2011
Compiled reports, such as cash receipts, customer-bill charges, and sales for accounting and management purposes, or supervised clerical workers preparing reports. Dealt tactfully and effectively with difficult customers. Sold display retail advertising space in designated territory. Performed all merchandise purchasing, planning and promotional strategy to maximize sales volume, gross margins, and inventory turnover for assigned departments in all retail outlets nationwide. Developed and managed promotional aimed at enhancing product awareness. Managed district field operations. Directed various aspects of advertising, marketing, and public relations. Ensured efficient operation of all stockroom and back stock areas. Established close client relationships, evaluated regional trends and product strategies, promoted new products, maintained client service and satisfaction, and monitored sales performance. Wilson Farms/Shift Manager
1/2003 – 8/2008
Managed employee performance evaluations and incentive programs to increase employee productivity.
Crystal Clayton-Fields
Phone: 315-***-****
Email: crystalclaytonfields@outlook.com
20 yrs. of Customer Service and Managerial experience. Proficient in telecommunications and computer software. Experience
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