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Nurse Practitioner Customer Service

Location:
Chicago Heights, IL
Posted:
December 30, 2022

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Resume:

Kristi Hughes

**** ********* ****

Olympia Fields, IL 60461

708-***-****

************@*********.***

EDUCATION

Doctorate, Nursing 2021

Northern Kentucky University

Masters, Nursing 2014

University of St. Francis in Joliet

Bachelors, Nursing 2010

Chamberlain College of Nursing

Presidents Honor

Associate Degree, Nursing 2009

Prairie State College, Chicago Heights, Illinois

EXPERIENCE

Family Nurse Practitioner

Virtual Physician Associates

8/2022l- Present

Responsible for providing patient care to assigned patients by telehealth setting. Typical work scenarios require conducting physical assessments, performing patient history and physical examination on patients and utilizing critical thinking skills to evaluate and treat patients.

Family Nurse Practitioner

Precise Healthcare Solutions LLC

2/2022- Present

Start up company that involves treating telehealth patients adhere with medication management, blood pressure monitor, diabetes monitor, and nutrition.

Family Nurse Practitioner

Aunt Martha’s Youth Center

10/15/2015- 3/2018

Rehire 4/2019- Present

Working autonomously in a Community Health setting as a Family Nurse Practitioner (FNP) conducting physical assessments, performing patient history and physical examination on patients and utilizing critical thinking skills to evaluate and treat patients. Provides health education to facilitate lifestyle changes in order to enhance employee health and performance Helps to promote and facilitate wellness and prevention programs. Provide health and safety programs including immunizations, preventive health, safety, and medical resources where applicable. Diagnoses, treats, and manages acute and chronic health problems. Prescribes medications, including controlled substances, or other forms of treatment per Illinois Nurse Practice Act. Maintains Illinois Controlled Substance license and DEA license. Documents assessment, management, and education clearly, concise and legibly within medical record. Demonstrates strong communication skills with patients and significant others to provide feedback regarding findings and treatment plans.

Adjunct Faculty

University of St. Francis, Joliet, Il

1/2017- 1/2021

Creates, distributes, and reviews the course syllabus. Utilizes a variety of instructional strategies in order to engage students, including cooperative and experiential learning. Meets with the academic department chair to develop courseware and curriculum. Evaluates student performance promptly and accurately based on departmental rubrics. Maintains records of student attendance, involvement, and progress. Teaches assigned class material in accordance with learning objectives that are developed by the department. Communicates with students outside of class to provide supplementary instruction, when necessary. Surveys students in order to obtain information about their wants and needs in certain courses.

Family Nurse Practitioner

Advocate Medical Group

4/2018- 4/2019

Responsible for providing direct patient care to assigned patients within an Immediate Care setting. Typical work scenarios require specialized knowledge, critical thinking, good judgment based upon the principles of biological, physiological, behavioral, and sociological sciences skills, as well as strong customer service skills. Internal contacts include medical staff and management throughout the clinic and health system. External contacts include patients, physicians, outside medical staff, and community resource services.

Triage RN

The Nurse Agency – The University of Chicago (DCAM (contractor))

2/6/2012- 5/6/2013 re-hire 8/3/2015- 9/2015

Utilizes a systematic approach to nursing practice incorporating assessment, planning, nursing, diagnosis, implementation and evaluation in accordance with the Nurse Practice Act, recognized professional standards. Functions as a liaison between physicians, patients, and staff in the delivery of complex or multi-specialty telephone care. Resolves patient concerns or complaints while maintaining a positive, personalized and friendly attitude. Addresses patient needs in a timely and appropriate manner. Being autonomous between different specialties including: Cardiology, Dermatology, Gastroenterology, Infectious Disease, and Nephrology.

Nurse Practitioner

MedPlus Corp

2/22/2015- 07/2/2015

Working autonomously in a Family/ Internal Medicine clinic as a Family Nurse Practitioners (FNP) conducting physical assessments, perform and interpret diagnostic tests, diagnose and treat common conditions, provide screenings, interventions, counseling, and prescribe medications as needed to patients in specified age categories. Provide accurate assessment, diagnosis, and treatment of common family illnesses for patients over birth to geriatric. Help patients manage their well-being with vaccinations and patient education. Ensure patient information, visit history, refer outs, lab follow-up, phone calls, and consults are carefully and completely documented in the EMR

Nurse Practitioner

United Health Group

10/25/2014-1/20/2015

Conduct in-home assessment on geriatric clients according to their health plan. Review patient’s past medical history and formulate a list of current and past medical conditions using clinical knowledge and judgment and findings of the assessments. Review current symptoms and identify diagnoses to be used in care management and active medical management of treatment. Accurately perform physical examination, medication review, CAGE questionnaires, Mini Mental, and depression screening. Check vitals, conduct a physical examination that includes monofilament test, urine dipsticks, and foot exams (as appropriate). Communicate findings with the client’s PCP of potential gaps in care. Educate members of topics such as disease process, medication, and compliance. Comply with all HIPPA regulations and maintain security of protected health information (PHI).

Telemetry RN

Advocate South Suburban Hospital 5/3/2010- 10/19/2014

Assumes primary responsibility for the assessment, planning, implementation, and evaluation of nursing care for assigned patients.

Planning and setting goals which demonstrate a holistic approach to patients and families. Assuming leadership responsibilities at the unit level and demonstrate a mastery of clinical skills.

Adult Critical Care RN

St. James Hospital- Chicago Heights, IL 8/3/2009- 4/9/2010

Appling nursing skills learned in a critical setting; by stabilizing the hemodynamically unstable patients, administration of medication by different routes, and making general assessments.

Learning how to perform and interpret 12 lead EKGs, cardiac IV drips and meds.

Work in partnership with the doctors, staff, and other health team members to help increase wellness and care of the patient.

CREDENTIALS

ANCC Examination 2014

Advanced Practice, License, State of Illinois 2014

Advanced Practice, License, State of Georgia 2017

Current and Unrestricted

NCLEX Examination

2009

License, State of Illinois

License, State of Georgia

Current and Unrestricted

2009

2017

AFFILIATIONS & CERTIFICATIONS

Basic Life Support Certification 2009- Present

Laser Hair Removal 5/2016

Botox/ Dermal Fillers 5/2016

Alpha Kappa Alpha Sorority- Lambda Mu Omega 12/2018

PROFESSIONAL GOALS

As a family nurse practitioner I want to provide excellent nursing and medical services to individuals, families and/or groups. While emphasizing health promotion as well as acute and chronic disease management. In addition, to provide professional direct patient care services. I am

highly skilled to provide holistic nursing care through the nursing process to individuals, groups, families, or communities, that includes but is not limited to the assessment of healthcare needs, nursing diagnosis, planning, implementation, and nursing evaluation. Professional in the promotion, maintenance, and restoration of health in a diverse workforce. Including counseling, patient education, health education, and patient advocacy. Analytical yet empathetic reasoning through best practice guidelines with demonstrated talent for identifying, streamlining and solving complex patient issues. Flexible team player who thrives in fast-paced environments requiring ability to effectively prioritize and juggle multiple tasks at a time.

References available upon request



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